BibTex format
@inbook{de:2020:10.1007/978-3-030-58796-3_30,
author = {de, Filippis ML and Federici, S and Mele, ML and Borsci, S and Bracalenti, M and Gaudino, G and Cocco, A and Amendola, M and Simonetti, E},
doi = {10.1007/978-3-030-58796-3_30},
pages = {250--257},
title = {Preliminary results of a systematic review: Quality assessment of conversational agents (chatbots) for people with disabilities or special needs},
url = {http://dx.doi.org/10.1007/978-3-030-58796-3_30},
year = {2020}
}