BibTex format
@article{Kneebone:2021:10.1080/17538068.2021.1877602,
author = {Kneebone, R and Korkiakangas, T and Weldon, S},
doi = {10.1080/17538068.2021.1877602},
journal = {Journal of Communication in Healthcare},
pages = {225--240},
title = {“Let me take care of you”: What can healthcare learn from a high-end restaurant to improve patient experience?},
url = {http://dx.doi.org/10.1080/17538068.2021.1877602},
volume = {14},
year = {2021}
}