Imperial College London
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Dr Weston Baxter

Faculty of Engineering, Dyson School of Design Engineering

Senior Lecturer
 
 
 
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Contact

 

weston.baxter Website

 
 
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Location

 

M202Royal College of ScienceSouth Kensington Campus

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Summary

 

Publications

Citation

BibTex format

@inproceedings{Baxter:2017,
author = {Baxter, W and Aurisicchio, M and Mugge, R and Childs, PRN},
pages = {509--518},
publisher = {Design Society},
title = {Positive and negative contamination in user interactions},
url = {http://hdl.handle.net/10044/1/48273},
year = {2017}
}
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RIS format (EndNote, RefMan)

TY  - CPAPER
AB  - The purpose of this paper is to present contaminated interaction as a design construct. Interactions with  an object can be altered, positively, neutrally or negatively, due to some prior use. In such cases, the interaction  departs  from  the  designed  condition  and  is  said  to  be contaminated.  This  is  particularly significant  as  objects,  physical  or non-physical,  have  multiple  uses  or  are  shared  amongst  users.  We propose an ontological model of contaminated interaction based on a review of literature and an analysis of user experiences. The model outlines the process of contaminated interaction including the drivers and  outcomes.  In  a  negative  context,  contamination  can  lead  to consumers  misusing,  negatively experiencing, or avoiding the object altogether. Positive contamination sees the opposite effect in which usability can increase, users report more positive experiences and users seek out or cherish the object. Together, this model presents an approach to understanding and addressing contamination in the design process to enable the creation and maintenance of meaningful experiences.
AU  - Baxter,W
AU  - Aurisicchio,M
AU  - Mugge,R
AU  - Childs,PRN
EP  - 518
PB  - Design Society
PY  - 2017///
SP  - 509
TI  - Positive and negative contamination in user interactions
UR  - http://hdl.handle.net/10044/1/48273
ER  -
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