Staff should normally meet all new tutees during the first week of the new academic year. Meetings with returning students should normally take place within the first two weeks of the new academic year.
Staff should meet every tutee individually at least twice a term, and in addition meet with tutees as a group at least once a term (as a year group or across year groups).
Students are expected to attend meetings and let their tutor know in advance if they are not able to attend.
Students are expected to use their College email account, check it regularly and respond to messages as appropriate.
Staff are expected to maintain regular contact with tutees, and respond to student emails within three working days, keeping records as appropriate.
The Senior Tutor is expected to make students aware of staff office hours and of the scope of the personal tutor’s responsibilities.
Staff are expected to make half hour slots available for students to see them one to one on request.
Staff will be provided with training when new in role, and with continuing professional development relating to the role.
Staff are expected to provide support in a range of areas, and have a broad knowledge of student support services.
The Senior Tutor is expected to provide support and guidance to staff, and to be an additional point of contact for students where needed.
Staff are expected to keep the Senior Tutor informed of any issues arising with their tutees, including concerns with wellbeing, difficulties with academic progression, or non-attendance.
The Senior Tutor is expected to make students and staff aware of these expectations and discuss ways in which these can be developed and built upon within their department.
