Student Welfare Photo

Studying at university can be a challenge, especially if you have a disability. At Imperial College London, we are keen to help you overcome any difficulties you may have and to fulfil your potential.  To that end, it is important that you let us know about any disability, specific learning difficulty or health problem as early as possible, so we can give you the necessary advice and support.  Some people never think of themselves as having a disability, but amongst the issues that we deal with regularly are:

  • Specific learning difficulties (such as dyslexia, dyspraxia, AD[H]D)
  • Autistic spectrum (such as Asperger’s)
  • Deafness or hearing difficulties
  • Long term mental health difficulties (such as chronic anxiety, bipolar disorder, depression)
  • Medical conditions (such as epilepsy, arthritis, diabetes, Crohn’s disease)
  • Eating disorders, alcohol problems
  • Physical disabilities or mobility impairments
  • Visual difficulties

The Disabilities Officer, Mery Fajardo, is the first point of contact within the Department for students with disabilities.  She is responsible for arranging reasonable adjustments (including extra time for exams, special exam sessions, notetaking and mentoring services) and ensuring that infrastructure needs (eg. cameras, sound systems) are met within the Department.  You should speak to her if you need to record lectures.  She works closely with the Senior Tutor, the College Disability Service and teaching staff.  Read more information on disabilities and exams. The Competency Standards for all BSc & MSci Physics Degree Programmes‌ will help guide you if you require additional information on access issues in Physics.

The Disability Advisory Service have offices on Level 5 of the Sherfield Building and may be reached by email or by telephone on 020-7594 8935.  They can advise and help students with a wide range of issues, including making an application for the Disabled Students Allowance.  Check their website for further information.

The Disability Advisory Service will be holding Study Skills Efficiency Drop-in Sessions within the Department. These sessions will be starting on Tuesday 23rd October 2018 from 1 pm - 1.45 pm in Blackett room 307. A poster with more information about what can be covered in these sessions can be found here.

If you hit personal problems and feel the need of advice, you should contact your personal tutor, who will try to help.  If you feel that further steps are needed, contact the Undergraduate Education Manager.  He may deal with your problem personally or may refer you to the Senior Tutor (Dr Ingo Mueller-Wodarg, Room 308c).  For confidential matters, you may deal directly with the Senior Tutor if you prefer.  In certain cases, you may be directed to other experts within the College.

Please click here to read the Department's wellbeing strategy.

Support for students with disabilities

Confidentiality & Female Tutor

All cases are dealt with in confidence.  However, it is often necessary to inform Personal Tutors and sometimes other relevant people.  We will normally specify who this would be.  Please make it clear if there is anyone whom you would not wish to be informed or involved.

If for some reason – privacy, a clash of personality etc. – you seek advice and prefer not to contact your tutor, the UEM or the Senior Tutor, there are four members of staff who act as alternative departmental advisors. Three of these are women, who are happy to deal with female students’ issues, but any student may approach any of these four people for advice.

Our alternative advisors are:
Prof Lesley Cohen (Blackett 912,
Dr Dave Clements (Blackett 1011,
Prof Ji-Seon Kim (Blackett 909,
Dr Yvonne Unruh (Blackett 1114,

If you have issues with your Personal or Academic Tutors, it should be raised with the Senior Tutor in the first instance. In very exceptional circumstances, a change of Personal Tutor / Academic Tutorial group may be considered.

In addition to support within the Department, it is possible to consult other advisors elsewhere in the College.  These include the Faculty Senior Tutor, the College Student Counsellors and your Hall Warden.  Full information is available on the College's welfare and advice webpage.

Student Space and the Union

The Student Space has a  wealth of information about the services on offer to support your mental health and wellbeing during your time at College.

The ICU Advice Centre can also provide impartial and confidential advice to all students. 

The Union have many different opportunities for student representatives to get involved with issues they care about, including Liberation Officers ensuring views of under-represented and interest groups are heard, Academic Reps and Wellbeing Reps. If you have any feedback about issues in your department relating to academic or wellbeing issues you can speak to one of your student representatives.

Officer Trustees The Union is led by a team of Officer Trustees who are elected every year by the students of Imperial College. They take a year out of their studies and work full-time at the Union, representing the voices of students in the Union, the College and the wider community. The Officer Trustees represent students in a variety of roles, including Education, Welfare, Finance & Service and Clubs & Societies. These elected students are here to represent your views as a student body do make sure you get in touch with them if there’s something you would like to discuss or change.

Student Counselling

The Student Counselling Service on Level 4 of the Sherfield Building is independent of the College academic structure.  Counselling is available free of charge to any student registered with the College, about any personal issue.  Visit their website for more information or to arrange an appointment you can email or telephone 020-7594 9637.

Health Centre

The Health Centre, housed in 40 Prince’s Gardens, across Exhibition Road, has drop-in consultations most mornings and offers exam stress counselling amongst many other services.  You can ring them on 020-7584 6301, or check their website for further information.  It is recommended that you register with the Health Centre if you are staying in a Hall of Residence.

Student Support funds

It is likely that your time at Imperial College will be the first occasion on which you have had almost complete control over your finances and it is well known that this is not always easy.  If financial disaster, not of your own making, strikes, the College has hardship funds for home and overseas students.  Your Personal Tutor, the UEM or the Senior Tutor are the first port of call in these circumstances, and the earlier you address your problems, the greater the chance of finding a solution. Please visit Student Finance to find out more about the fund.

Mitigating Circumstances

If you have been unwell, or something has happened that could affect your studies, you will need to fill in a mitigating circumstances form.