Please note that some courses may be cancelled or postponed.

We reserve the right to:

  • amend or cancel courses
  • change the course location
  • change or amend course structure or content

For cancelled courses, the participants will be given at least one week’s notice with an option of transferring to the next course date or having a full refund of the fees.

The Statistical Advisory Service will not be liable for any losses (including travel and accommodation costs) as a result of cancellation of courses.


Cancellation due to non-attendance

To cancel your place on the course, you should notify the Statistical Advisory Service as soon as possible by emailing stathelp@imperial.ac.uk.

All cancellations must be received in writing.

All refunds will be subject to an administration fee.

Refunds shall be processed as soon as possible and may take up to 2 weeks for monies to be transferred.

Any refunds shall be credited to the original method of payment.

For original payment via invoices, a credit Memo will be raised and sent to the company.

The following charges will apply for any cancellations:

Notice PeriodAdministration Fee
 7 or more days before course date  20% course fee
 Within 7 days before course date  30% course fee
 
Summary of the table's contents

There will be no refund of course fees for non-attendance without prior written notification.


Transfers due to non-attendance

Any requests for transfer to the next session must be received in writing.

The following charges will apply for transfers:

Notice PeriodAdministration Fee
 7 or more days before course date  £0.00
Within 7 days before course date  £30.00
 
Summary of the table's contents