Information and Booking

Trainer: Janine Waldman
Cost: Internal, no charge. Please check our cancellation fees before booking
Duration: 1.5 hours (10:00-11:30)
Format: Online
To book your place, please log onto ICIS, follow the links to ‘My Training’ and search using a single keyword: “Results”
05 December

Accessibility: Please notify us of any requirements you may have in the "Special Instructions" box on ICIS.

Booking Imperial Staff Should you have any further questions, please contact us

Who should attend

This session is for all staff.


Sometimes, it can be hard to find the right words or make your point clearly yet positively. We can end up being unclear or potentially saying something that has the opposite effect to what we intend.

This 90-minute online workshop offers a pragmatic introduction to more effective workplace conversations.


From attending this interactive session, participants will:

  • Take away instantly applicable tools and techniques for more effective, structured and collaborative daily conversations with colleagues, stakeholders and team members
  • Enhance efficiency by knowing what to pay attention to and what to overlook
  • Learn how to use strengths-based language and tools that encourage people to take responsibility for results