Taxis and Coach

Purchasing contact

Victoria Stanger - Strategic Purchasing Advisor
Phone: +44 (0)207 594 8592

Taxis and coach hire

Where possible always use College nominated or hotel recommended taxi firms and never use unlicensed taxi's or offered rides from unknown individuals.  Even if a taxi or mini cab is sourced from a trusted or recommended company, including firms such as Uber, you are getting into a stranger’s car.  You must take sensible precautions including those issued by the service provider.

Please follow the conditions outlined in the Expenses Policy under Taxis.

Additional safety precautions for taxis

Additional safety precautions for taxis

  • Use the taxi company’s formal methods for booking the service.
  • Try not to travel alone.  Always share a ride with a colleague where possible.
  • Know precisely where you want to go and the route that should be taken.
  • Check that the vehicle and driver are the ones you ordered.  Check the firm, the driver's licence, name, appearance and ID all match.
  • Do not get in the front seat, always ride in the back.
  • Make sure that the driver knows you are in touch with a friend or colleague, even if you make a fictitious call.  Say where you are, who your driver is and when you are expected to arrive.
  • Do not share any personal contact information with the driver.  This includes phone numbers, other details about your trip plans or accommodation.
  • If there is a dispute, be polite but firm. 
  • If you are concerned about the driver’s behaviour ask to stop and be let out as soon as it is safe to do so.  If they refuse do not remain silent.  Contact the emergency services immediately, activate any personal security help devices or apps and contact a friend or colleague.  If you are sat in the rear of the vehicle it makes it difficult for the driver to prevent you doing this. 

Hiring taxis and coaches in the UK


Ensure that you have a valid purchase order raised for the booking. If you have permission to raise purchase orders, use the Taxis link on the iProcurement front page, ensuring the correct type is selected.

Suggested taxi pickup locations.

Addison Lee (ECO)  **  PLEASE BE ADVISED due to a breach in security with our Account, it is currently on hold until further notice 

Call (+44) 084 4888 8888 to make a booking.  Quote account number 456535 and Imperial College London.

Please note that our account is set up with the Toyota Prius as the preferred car.  If you have a specific request for a vehicle such as an MPV, minibus or coach this can be arranged for you.

For day to day queries or complaints, please contact the Client Services Manager, Toyin Akanbi  on (+44) 077 1149 8171 or email customer services or Toyin Akanbi.

Oak Tree Cars

Call (+44) 020 8749 1108 to make a booking and quote Imperial College London.

GREEN TOMATO CARS - account number 5902

All agreed charges are detailed in our GTC Price List 2019 ‌ for local journeys.  Please contact our Account Manager at Green All Tomato Cars to obtain a quote for any other destinations.


To make telephone bookings you can also register by emailing Victoria Stanger or with the Team Manager directly using only your Imperial College email address and quoting your CID number. 

To Book:


Telephone: (+44) 020 8568 0022  or email:

The Team Manager (Account Management) is Daniel Kite and can be contacted on (+44) 020 7107 0777 or mobile (+44) 07388 227 567 or email at


Ensure that you have a valid purchase order raised for the booking. If you have permission to raise purchase orders, the following coach companies are present as suppliers on ICIS.
Coach hire suppliers
SupplierContact details for bookings

Bliss Travel Ltd
34-40 Verney Road, South Bermondsey, London, SE16 3DH

Tel: (+44) 020 7394 6358 
Fax: (+44) 020 7730 6492
Web: Bliss Travel
Imperial College Union minibuses
Exhibition Road, London, SW7 2AZ
Union minibuses
White Bus Services
North Street Garage, Winkfield, Windsor, SL4 4TF
Tel: (+44) 013 4488 2612 
Fax: (+44) 013 4488 6403 
Web: White Bus
London Mini Coaches Ltd
Unit 23 Air Links Industrial Estate, Spitfire Way, Heston, Hounslow, TW5 9NR
Tel (+44) 020 8589 0795 
Web: LM Coaches

The Kings Ferry Travel Group
The Travel Centre, Gillingham, Kent, ME8 6HW

Tel: (+44) 016 3437 7577 
Web: The Kings Ferry Travel Group
Commonwealth Coaches
11 Sipson Lane, Harlington Village, Hayes, Middlesex, UB3 5EH
Tel: (+44) 020 8897 6603
Web: Commonwealth Coaches
Contact details for coach hire suppliers

Minibus Hire (Student Union)

Hire a College Minibus via the Student Union - Step by Step Guide 

  1. College contacts the Student Activities Administrator or with a booking enquiry
  2. Union sends College a booking form along with a Minibus FAQ
  3. College returns booking form with details of their request, including departure and return time. This is order to give an accurate estimate of the cost.
  4. If a bus is available we provisionally book a minibus, send an estimate of the cost of the hire and the fuel, and request a purchase order. We also ask if their drivers are union approved. If not they must go on a test which they can book online, by purchasing a test on the Union Shop. £20 for an in hours test and £30 for an out of hours test.
  5. Once they have sent us the PO, an invoice is sent and they have a union approved driver, the union can confirm their booking
  6. College receives a confirmation email
  7. College pick up keys before they set off

Frequently Asked Questions
For further guidance, please see FAQs