Passport pages


For UK passport holders, you can use the Foreign and Commonwealth Office travel advice pages for information on visa requirements.

For other passport holders, check with the relevant embassy or high commission as required.

Follow the guidelines for reimbursement under the expenses policy under Passport and non-UK visas.


In order to improve the service Egencia offer our customers, all passport and visa queries will now be handled directly by their partner, CIBT.

If you need assistance with a passport or visa request, please visit:

For any questions relating to a new or current application, you can also contact CIBT customer service by email or by phone at +44 (0) 207 593 6201.

The Egencia fee for visa and passport handling is £25. This is additional to costs related to fees for visas, passports and delivery.

Return to Bookings, transport and visas.