Cancellation policy
Cancellation notice periods
The cancellation notice periods set out below allow sufficient time for your place to be offered to another student on the waiting list. The cancellation deadlines are also important because many Graduate School workshops have pre-workshop activities which mean that students on waiting lists also require sufficient notice to enable them to complete these tasks ahead of the workshop.
The following cancellation notices are required for Graduate School workshops:
- Short workshops (2-3 hour workshops): a minimum of 5 working days’ notice*
- Finish Up Move On+ (FUMO+) : a minimum of 2 weeks' notice*
- Retreats: a minimum of 2 weeks' notice*
*Please note that students who fail to cancel their place on a workshop, retreat or FUMO+ will incur a departmental fine. A list of all students who have not cancelled with requisite notice and have incurred fines will be sent to departments at the end of each term. Please see the Cancellation Policy Principles section below for full details.
If extenuating circumstances mean that you are not able to meet the required cancellation notice for your workshop, please let the Graduate School know as soon as possible. You can do so by emailing the Graduate School.
How to cancel your place on a Graduate School workshop
Workshops booked via Inkpath can be cancelled by logging into the app and managing your booked activities. Workshops booked outside of the Inkpath app can be cancelled by emailing the Graduate School.
Lateness and partial attendance
You are expected to be on-time for the start of your workshop and to stay until it finishes. If you arrive late (15 minutes or more) you will not be allowed entry and you will need to re-register to attend the workshop at a later date. Provided you have given prior notice that you will be late, your department will not be charged. However, repeated lateness will incur fines of £30 which will be charged to your department.
Cancellation Policy Principles
Short Workshops and FUMO+
Students who are no longer able to attend a Graduate School workshop (short workshop or FUMO+) must cancel their place within the required notice. Failure to do this will incur a fine of £30, which will be charged to their department.
Retreats and Residential Courses
Students who fail to cancel their place on a residential workshop (Retreat) within the required notice period will incur a fine of £100, which will be charged to their department.
Departmental No-show Lists
At the end of each term, the Graduate School will provide departments with a list of all students who have not cancelled with requisite notice and subsequent fines incurred.
Repeat Offenders
The Graduate School reserves the right to pause, restrict or prohibit students who repeatedly fail to attend or cancel their place in a timely manner from booking in-person and online professional skills workshops. Where such students still require completion of Graduate School workshops for the milestones, they will be directed to self-paced courses instead.