Household Zones

  • Our halls have been divided into Household Zones.
  • Residents will not be able to enter other zones.
  • Please see local notices in your hall about the use of communal spaces.  

Find out more about Household Zones

Last updated 9 October

If you need to self-isolate, we will support you.  

There may be times whilst staying in our accommodation that you will be required to self-isolate and we have put in place a range of support to keep you safe and well.  

  • Hall Wardens and your Hall staff are offering extra support to residents – especially those who are self-isolating. Support is available within your hall 24/7. Check your local notices in halls for the contact details of your wardens and hall team.  
  • In halls, free meal deliveries are available if you have COVID-19 symptoms or a positive test, which will be brought straight to your bedroom door.  
  • Free cleaning supplies are provided in all communal areas.  
  • If you test positive for COVID-19 and you’re not currently in an ensuite room, we will help you move to an ensuite isolation room. 

There are many further sources of support at Imperial if you are struggling.  

  • Your personal tutor and your Department are here to help you access the right support and services if you are experiencing any difficulties.  
  • Our support services are being delivered remotely, including the Counselling and Mental Health Advice Service which offers online and email counselling, as well as online workshops.  
  • Online Connect is a remote support group for students facilitated by mental health counsellors which gives you an opportunity to talk and connect with others if life feels unsettling and overwhelming.  
  • Staying active is essential for physical and mental wellbeing. Move Imperial's MoveFromHome programme features a schedule of virtual classes, fitness recommendations and playlists free for anyone in halls.
  • You can find out more about support on the Student Support Zone webpage. 

Depending on the reason for your need to self-isolate there are different procedures you should follow. You can find out what you need to do by reading the self-isolation guidance below. 

Please note: we use the terminology self-isolation upon arrival rather than quarantine to describe those requiring to self-isolate as they have travelled from a country that is not covered by a travel corridor. 

Self-isolation protocol
Reason for self-isolationProcedure to follow
Travelling from an area that requires 14 days self-isolation upon arrival
  • Once you arrive to halls you will remain in bedroom except when using kitchen, shared bathroom or collecting deliveries (during which face coverings must be worn) 
  • There is no need to report to College that you are isolating. 
  • You must self-isolate for 14 days
You have been notified via your hall team, NHS Track and Trace or the College's Covid Contract Tracing Hub (CCTHub) that you have been in contact with an infected person
  • Report self-isolation on MyImperial.
  • You will remain in bedroom except when using kitchen, shared bathroom or collecting deliveries (during which face coverings must be worn) 
  • You must self-isolate for 14 days, unless you develop symptoms - see guidance belowo for symptomatic residents
  • Producing a negative test within these 14 days does not release you from your requirement to self-isolate. 
  • You are symptomatic and awaiting test results
  • You are symptomatic and have a positive test
  • You are a-symptomatic but have a positive test result 
  • See below

Symptomatic and positive testing

If you develop symptoms of COVID-19 whilst living in an Imperial hall of residence, you must do the following:

develop symptoms in halls

I have developed symptoms of COVID-19

  1. Self-isolate in your room
  2. Inform hall staff
  3. Inform your course tutor 
  4. Arrange a COVID-19 test

1. Self-isolate in your room 
You are expected to self-isolate for 10 days from the onset of your symptoms.

If you are in an en-suite room, you will not be permitted to leave in under any circumstance (except in case of emergency).

If you are in a non-ensuite room, you will remain in your room until you have had your COVID-19 test result. If you test positive, you will be moved to an en-suite isolation room within the halls. You can only leave your room to use the bathroom facilities. You must ensure that you are wearing your face covering and clean all touch points before and after use. 

Regardless of the room-type you are in you cannot use the kitchen so will need to arrange for food to be delivered to your bedroom door. You will have the option to request food from the College food delivery system. You can also make your own arrangements to access food (if you choose to do this, you must arrange for a friend/buddy within your Zone to deliver any food outside room).

2. Inform hall staff
You will need to let the hall staff know that you have started to develop symptoms. Complete this form and a member of the hall staff will contact you as soon as they can with guidance on your next steps.

3. Inform your course tutor
Use the attendance procedure in MyImperial to inform your course tutor that you are required to self-isolate.

4. Arrange a COVID-19 test
If you have not already done so, you must now arrange to have a COVID-19 test from the NHS website or by calling 119. 

  • If you get a walk-in test, you must follow all safety measures whilst travelling through the hall to get to your appointment.
  • If you get a home testing kit, when the test kit arrives to halls, it will be brought to your room for you to take and sent off for testing. 

When you receive your test results you must do one of the following: 

Your test comes back positive. 
You must complete the I've tested positive questionnaire on the MyImperial COVID tile. The College Covid-19 Testing Hub will get in touch within 24 hours to discuss the close contacts you may have had before self-isolating. You will continue to isolate for a minimum of 10 days from the onset of your symptoms. If you are in a non-ensuite room you will be moved to complete your isolation.  
 
Your test comes back negative 
You must complete this short form to notify the Hall team, then update your status via the MyImperial COVID tile. If you are feeling well you can stop isolating. The hall team will inform the residents in your zone of their next steps. 
 
Your test comes back inconclusive, unclear, void or borderline 
Inform the Halls team of your results. Arrange another test from the NHS website or 119 if it is within 5 days of the onset of your symptoms. Continue to self-isolate for at least 10 days from when your symptoms started. Upon receiving your second result follow the steps for a positive or negative test result. 

I have a confirmed positive test for COVID-19

If you have already been self-isolating in your hall and your test has now returned positive:

You must complete the I've tested positive questionnaire on the MyImperial COVID tile. The College Covid-19 Testing Hub will get in touch within 24 hours to discuss the close contacts you may have had before self-isolating. You will continue to isolate for a minimum of 10 days from the onset of your symptoms. If you are in a non-ensuite room you will be moved to complete your isolation.

FAQs for those self-isolating because they are symptomatic or have a positive COVID-19 test

I have developed symptoms of COVID-19 - what shall I do?

Follow the guidance outlines above if you have developed symptoms.

In order to protect your fellow residents, once you have started displaying symptoms you cannot leave your room under any circumstances (except in an emergency) to use any communal facilities. You will need to arrange for food to be delivered to your bedroom door. 

If you are not in an en-suite room you can leave to use your shared bathroom facilities - please use the cleaning materials provided to wipe down touchpoints before and after use. If your test comes back positive you will be moved to suitable room within your hall for the remainder of your isolation and then you will need to follow the guidance as outlined above.

You must self-isolate for 10 days or until you have received a negative test result.

How will I get food if I am isolating?

If you are symptomatic, you will need to arrange for food to be delivered to your bedroom door. You will not be able to access the kitchen to prepare anything. 

You can order food from any online service if you have friends within the hall who are able to bring food to your door. Alternatively, theyou can request food support from the College

What support will be available if I'm feeling unwell?

Once you have informed the College through the Halls reporting form and My Imperial, the Halls team will reach out to you and will be able to support you with any medical and welfare needs that you have.

How will I use the bathroom if I am not in an en-suite room?

If you are not in an en-suite room, you can use the bathroom facilities only whilst you are awaiting test results. Please use the cleaning materials provided to wipe down the touchpoints before and after use.

If your test comes back positive, you will be moved to an en-suite isolation room within halls.

What happens if someone in my household zone develops symptoms?

If someone in your household zone develops symptoms, that person will need to report this as outlined in the procedures above and self-isolate immediately. They will not be able to leave their room, and will need to arrange for food to be delivered to their door.

All other members of the zone will also need to self-isolate and report this through My Imperial. You will not be able to leave the halls of residence, however, if you are not showing any symptoms, you will be able to use your kitchen and common areas, as long as you are wearing a mask and complying with all social distancing measures within the hall. 

If you start to develop symptoms you'll need to comply with the measures outlined above.

Will there be a complete hall lockdown and what happens if there is?

There may be a time, either when the number of cases in a hall community increases or local regulations are put in place, when it becomes necessary for all residents in a particular hall to self-isolate. This will be made in conjunction with Public Health England in order to protect our wider community.  

Whilst we anticipate that the decision to lockdown a hall may need to be made swiftly, we can assure you that 24/7 support will continue to be in place for all residents. The exact lockdown procedures will depend on the scale of the outbreak and will take into consideration factors such as the size and layout of the particular hall. Any specific measures will be communicated to you swiftly after any lockdown announcement is made. 

We appreciate this that any lockdown measures we take may be a source of anxiety for you. That's why we have in place a range of support to keep you safe and well, both in-person and virtually. Our halls staff and wardening team will be on hand to provide essential support. We will endeavour to expand our halls food support programme and provide medical support where necessary. Online, the Student Support Zone has lots of resources outlining the virtual support and advice you can receive about your wellbeing and your health.

FAQs for those self-isolating on arrival or have been contacted via track and trace

Will I need to self-isolate upon arrival in the UK?

If you are travelling from certain countries you may be required to self-isolate for 14 days on arrival in the UK. Please refer to the UK Government guidance on this requirement. It is your responsibility to check if you are required to self-isolate and to follow the UK Government guidance carefully. All travellers to the UK are also required to provide your journey and contact details before you travel by completing this online form. 

When should I arrive if I need to self-isolate?

If you need to self-isolate, you will be able to arrive up to 14 days prior to the start of your accommodation contract, starting from Saturday 19 September, at no extra cost. You’ll be able to book an arrival slot during e-Induction in early September and we strongly recommend that you don’t book flights or travel until you know your exact arrival slot.  

Even if you can’t arrive on the weekend of Saturday 19 September, you should still complete a full 14-day self-isolation. As Welcome Season is predominantly digital this year, you won’t miss anything even if you have to self-isolate beyond the start of the Academic Year. We have made plans which make it possible to offer you a high-quality remote educational experience during the Autumn term, so that any students who are unable to be on campus will not be missing out. It is essential that you do not go on campus during any period you are required to self-isolate. 

When do I arrive if I don’t need to self-isolate?

Even if you don’t need to self-isolate, you’ll still be able to arrive early at no extra cost. However, so that we can prioritise your neighbours who do need to self-isolate, we ask that you only book an arrival slot from Monday 21 September onwards.

Do I need to tell the College that I'm isolating?

If you are self-isolating because you have travelled from a country that does not have a travel exemption with the UK, then you do not need to inform the College.

If you are self-isolating because you have been in close contact with someone who has tested positive for COVID-19, then you will need to report this via My Imperial. 

If I get tested during my 14 day isolation period and the result is negative, can I leave isolation?

It is not possible to leave isolation within the 14 day period after being identified as a close contact to someone who has tested positive, even with a negative test. It can take up to two weeks for symptoms to develop after transmission.  A negative test within the 14 day isolation period does not definitively mean you won't still develop it. 

What happens if I become symptomatic during self-isolation?

If you become symptomatic during your period of self-isolation then you will need follow the procedure outlined above. To help protect your fellow residents you will need to remain in your room, and you will be unable to leave under any circumstances (except in an emergency). You will need to arrange for food to be delivered to your door.

If you are not in an ensuite room you will be able to use the bathroom facilties only. Please take extra care and use the cleaning materials provided to wipe down all touchpoints before and after use.

You can find out more about how we are supporting those who are isolating and symptomatic in our FAQs for symptomatic residents.

How will I get from the airport to my halls of residence if I need to self-isolate?

When you arrive in the UK, go straight to your halls of residence. If you do use public transport, wear something that covers your nose and mouth and stay 2 metres apart from other people. Pack a face covering or scarf to cover your nose and mouth before you travel. If you develop coronavirus symptoms prior to travelling, you should not travel. If you develop coronavirus symptoms during travel, you should inform the crew and any airport/train staff. 

What can I do in halls if I need to self-isolate?

You should remain in your room as much as possible. If you're not showing symptoms, you will be able to responsibly use communal kitchens and pick-up deliveries, as long as you’re wearing a face covering and are keeping 2 metres apart from anyone else. You shouldn’t leave your hall of residence during your self-isolation period.

How will I get food if I have to self-isolate?

Whilst you are self-isolating but are not showing any symptoms of COVID-19 you are able to use the kitchen facilties in halls.

Most major supermarkets in the UK offer online delivery services such as TescoSainsbury’s, AsdaWaitrose – check their websites for more information on how to set this up. Many restaurants and take-away food outlets offer home delivery services too – sometimes through third party apps such as Deliveroo or Uber Eats.

You may also be able to order essential food boxes ready for your arrival. UniKitOut provides food packs alongside the bedpacks you can order to halls before you arrive.

If you do have food delivered, you will be able to collect it from the Halls main entrance as long as you’re wearing a face covering and are 2m apart from everyone else - staff will not be able to deliver any food directly to your room. 

Make sure you have a credit or debit card that will work in the UK.

Can I open a bank account if I am self-isolating?

You should not leave your accommodation to travel to a bank during your period of self-isolation. You may want to consider online banking options such as Monzo or PayPal. We strongly recommend you bring a credit or debit card with you to the UK that you can use when you arrive.  

My visa says I need to register with the police within 7 days of arriving in the UK. How do I do this if I am self-isolating?

You should not leave your accommodation to register with the Police in the UK during a period of self-isolation. You will not face any penalties for not completing police registration during this period. The Overseas Visitors Records Office in London handle the Police Registration process so please check their website for more information. 

What do I do if someone in my halls of residence develops symptoms or tests positive for coronavirus?

This will depend on the exact size and nature of the hall you are in. If a member of your household Zone develops symptoms, you will need to self-isolate as a precaution. 

If you are well and not showing any symptoms you will be able to use your kitchen, and collect deliveries from the main entrance whilst wearing a mask. However you will not be able to use any communal facilties other than your kitchen and shared bathroom if you are not in an en-suite room.