Steps:
Click the Closure Information tab.
Step 1The First Time Fix option is here if required.
Step 2Click in the Close notes: field.
Step 3Enter information into the Close notes: field. Enter "The accounts were created as requested. ", as requested.
Step 4If you are Proposing a Solution you can do so from here.
Step 5Click in the Observable Cause: field.
Step 6Enter information into the Observable Cause: field. Enter "None", for example.
Step 7Click the Cause Category: list.
Step 8Click the Capacity / Space list item, for example.
Step 9Click the Responsible: list.
Step 10Click the Unknown list item, for example.
Step 11Click the Save button.
Step 12