We are getting ready summer 2021!
We hope to open for Summer 2020 bookings soon but to ensure your safety, we are currently reviewing how to provide excellent guest accommodation in a compliant and secure way.
In the meantime, you can read about our accommodation in more detail or contact our experienced and friendly reservation team, via the details below to discuss your forthcoming summer stay in more detail.
Frequently Asked Questions
Refunds and cancellations for summer 2020
Due to the global COVID-19 pandemic, Imperial’s guest accommodation did not open for the 2020 summer period (29 June to 26 September).
The reservations team has contacted all customers who had a booking for summer 2020. If you have not received your refund yet, please contact a member of the team.
In order to comply with Government-issued Covid-Safe Guidelines, you can expect some temporary changes to our operational procedures and guest services, including the closure of our gyms, swimming pool and kitchens to summer accommodation guests until further notice.
We hope that the facilities will be open for summer 2021 but guests booking in advance may find that an extended closure of the gym and pool is introduced that is beyond our control.