Who should attend

This session is for all staff.

Overview

Sometimes, finding the right words or making your point clearly yet positively can be challenging. We can end up being unclear or potentially saying something that has the opposite effect to what we intend.

This 90-minute online workshop offers a pragmatic introduction to more effective workplace conversations.

Objectives

From attending this interactive session, participants will:

• Take away instantly applicable tools and techniques for more effective, structured and collaborative daily conversations with colleagues, stakeholders and team members
• Enhance efficiency by knowing what to pay attention to and what to overlook
• Learn how to use strengths-based language and tools that encourage people to take responsibility for results

Accessibility: Please notify us of any requirements you may have in the "Special Instructions" box on ICIS.