The guarantee of confidentiality is absolutely vital to the success of any staff survey. Without it, we know that there's no way we can expect you to be truly honest about telling us how you feel about working for the College. And if we don't know what's going well - and what could be improved - we can't change things for the better.

We want you to have total confidence that your responses will never be traced back to you as an individual. We've put together the questions and answers below to give you a better idea of what confidentiality means for this survey.


Is the survey really confidential?

Absolutely. This survey is being carried out by an independent research company, ORC International, which is bound by the Market Research Code of Conduct. ORC International will never release information that could result in individuals being identified. 

Then why do I have to give some personal details?

It is important that we can group feedback from staff by different campuses, job levels and areas. This helps us to identify priorities in different parts of the College and whether we need to take action on a College-wide, faculty, division/department or team basis.  Demographic information (e.g. gender, ethnic background) will help us to identify whether there are any equality issues we need to explore further. 

I'm filling out an online survey. Can my response be traced back to my computer?

No. As the survey is being hosted by ORC International on their web server no one at Imperial College London has access to the responses at any point during the survey. ORC International is bound by the Market Research Society's code of conduct for employee research and promises to guarantee the anonymity and confidentiality of all respondents to the survey.

I have received a reminder email. Does this mean you know who has completed the survey?

ORC International will know the email addresses of the people who have and have not completed the online survey but they will not give these names to the College. Once received by ORC International, the email addresses and completed surveys are separated. Although ORC International is able to identify the email addresses of those who have filled in the survey, they can’t match up the addresses with the completed results – so they have no record of who said what. You will remain anonymous throughout the process.

Open questions. Could I be identified?

No. Names and references that could risk identifying an individual will be removed so no one will be identified. 

Who will see my comments?

Your responses will go straight to ORC International, which means Imperial will not be able to see any individual submissions. The results will be analysed in a way that prevents making any person identifiable. You will remain anonymous throughout the process.