BibTex format
@article{Howie:2000,
author = {Howie, JGR and Heaney, DJ and Maxwell, M and Walker, JJ and Freeman, GK},
journal = {Family Practice},
pages = {455--461},
title = {Developing a ‘consultation quality index’ (CQI) for use in general practice.},
volume = {17},
year = {2000}
}