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Accessibility statement

Accessibility statement for Imperial College London website

This accessibility statement applies to content published on the Imperial domain www.imperial.ac.uk/. It does not apply to content accessed via another domain/sub domain e.g., https://asset-library.imperial.ac.uk

For other web addresses you should refer to the accessibility statement for that domain or sub domain.

This website is run by Imperial College London.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voice-over)

We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the website is

There are over 400 staff at Imperial who have access to publish content on the website. We share accessibility reminders regularly with all, and offer an accessibility training module to all new and existing members of the content creators' community, however, due to sheer size of the whole website (Over 50,000 pages) and the number of contributors, some of this content still may not be fully accessible, for example:

Some PDFs and other documents only partially compatible with screen readers.
Most video content that was uploaded pre-2020, does not have captions, transcriptions, or audio descriptions
some tables do not have row headers
some pages have elements with poor colour contrast
some heading elements are not consistent
some error messages are not clearly associated with form controls

You can find the details of inaccessible content below under “non-compliance with the accessibility regulations” section.

We are constantly working on improving our website’s digital accessibility and are in the process of re-designing our pages from scratch with much higher accessibility levels. Please contact us at accessibility@imperial.ac.uk should you need any support at any part of your journey on our website.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact accessibility@imperial.ac.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording please contact: accessibility@imperial.ac.uk

We will consider your request and get back to you in seven working days.

If you cannot view the map on our ‘contact us’ page, call us at +44 (0) 207589 5111 or email us accessibility@imperial.ac.uk for directions.

We have installed DeafWatch transmitters across twenty-nine buildings at our campuses.

The DeafWatch system works across multiple buildings, providing seamless but discreet day and nighttime fire alarm warnings for staff and students with a hearing impairment. Pagers are available via the College Fire Office and the College's Disability Advisory Service.

Please contact us on +44 (0) 207 5948000 before your planned visit to arrange suitable support for your needs.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Imperial College London is committed to making its platforms accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines WCAG 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

the Search Results, News Landing, News Article - T4 and LLL Course pages, <h2> and <h3> heading elements are missing from the page structure. Without these headings, it can be more difficult to find information and understand how the content is organised. This fails WCAG 2.2, 2.4.1 Bypass Blocks criteria. We are aiming to resolve this issue by 1 August 2027.
On the LLL Course page, when tabbing through the content, the keyboard focus moves to the 'Pause Motion' button before continuing through the rest of the page. This interrupts the expected tab order, as the focus jumps to the button instead of following the content in a logical sequence. This fails WCAG 2.2, 2.4.3 Focus order criteria. We are aiming to resolve this issue by 1 August 2027.
The chatbot present on the 'LLL Course page' has an “accept” checkbox which has an aria-labelledby attribute that is spelt incorrectly, which may result in no label being announced by the screen reader for the input.. This fails WCAG 2.2, 4.1.2 Name, Role, Value criteria. We are aiming to resolve this issue by 1 August 2027.
We have now updated our "job description" .PDF templates, to meet WCAG 2.2 AA accessibility criteria, and started publishing new job adverts with this compliant version. However, there may be a few "Job description" .PDF documents that are still showing following non-compliances, if they were published prior to 22 July 2024. We make sure all new Job Descriptions are compliant.
In some parts, information is solely communicated by colour. The chatbot present on the LLL Course page, has fields with errors that are identified using red colour only, when filling out the email form. No error message text is provided alongside to inform the user that an error is present. This fails WCAG 2.2, 1.4.1 Use of colour and 3.3.1 Error identification criteria. We are aiming to resolve this by 1 August 2027.
The filter elements are not marked up correctly; the List elements after the search, do not directly contain the list item reference, which may cause content to announced incorrectly when focused by a screen reader. This fails WCAG 2.2, 1. 3.1 Info and Relationships criterion. We are aiming to resolve this by 1 August 2027.
Search page, within the filters panel whilst in a mobile view, the close button lacks an accessible name and announced as blank by the screen reader when focused. This may cause difficulty for screen reader users’ confusion. This fails WCAG 2.2, 1.1.1 non-Text content criterion. We are aiming to resolve this by 1 August 2027.
News Article - T4 - https://www.imperial.ac.uk/redesign-content/zoonou-test/ , LLL - Homepage - https://www.imperial.ac.uk/lifelong-learning/ , LLL - Course Page - https://www.imperial.ac.uk/lifelong-learning/courses/leadership-in-a-technology-driven-world/ pages have pre-recorded videos without Audio description. This fails WCAG 2.2, 1.2.5 Audio Description (Prerecorded) and 1.2.3 Media Alternative criteria. We are constantly working on bringing our prerecorded videos to fully meet the WCAG 2.2 criteria.
Status messages, such as form submission confirmations, are not announced by screen readers. On “News search”, or the “LLL Search” pages, upon interacting with the filter elements on the page, the page updates, however, the user is not informed of the updates that are occurring on the page, such as the change in number of results. This may be confusing to some screen readers. This fails WCAG 2.2, 4.1.3 Status Messages criterion. We are aiming to resolve this by 1 August 2027.
When tabbing pages that contain filter elements, the filters can be extensive and require multiple tabs to reach the content on the other side of the filters. This may be confusing and frustrating for screen reader users. This fails WCAG 2.2, 2.4.1 Bypass Blocks criterion. We will add "Skip filters" link, allowing users to bypass the filters on the page if they want to, by 1 August 2027.

Disproportionate Burden

N/A

Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do try our best to add captions to live videos as much as possible, even though live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We are working on the findings of our latest accessibility testing and are aiming to resolve all issues listed under Non-compliance section above.

Preparation of this accessibility statement

This statement was prepared on 10 June 2020, reviewed on following dates:

3 August 2021

27 June 2022

08 November 2023

17 May 2024

24 July 2024

01 August 2026

It was last reviewed on 21 September 2026.

This website was last tested on 08 July 2026. The audit was carried out by external QA company Zoonou.

As we have over 50,000 pages on our website, we had to select a limited number of pages to be tested. We wanted to include as many pages as possible within our budget in this audit, the criteria on choosing the pages to be tested was the level of traffic, or the pages that would have a potential to be visited by a wider audience.

Outside of the Level A and AA test execution, user journeys have been conducted to test the website's usability against 7 different assistive technology combinations.