BibTex format
@inproceedings{Dingle:2008,
author = {Dingle, NJ and Knottenbelt, WJ and Wang, L},
pages = {137--144},
publisher = {EUROSIS},
title = {SERVICE LEVEL AGREEMENT SPECIFICATION, COMPLIANCE PREDICTION AND MONITORING WITH PERFORMANCE TREES},
url = {https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000264749400021&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=a2bf6146997ec60c407a63945d4e92bb},
year = {2008}
}