BibTex format
@article{Harrison:2002,
author = {Harrison, PG and Knottenbelt, WJ},
journal = {Performance Evaluation Review},
pages = {77--85},
title = {Passage time distributions in large Markov chains},
url = {http://hdl.handle.net/10044/1/798},
volume = {30},
year = {2002}
}