Calling will start on Monday 30 October and the last shift will be on Sunday 26 November.

Calling will take place remotely.

You must attend the compulsory paid training days on Saturday 28 October and Sunday 29 October, held in-person at the South Kensington Campus.

Please apply using the Qualtrics application form.

Please note that if you reload the webpage, your answers will be removed and your responses will not be recorded. For this reason, you may want to work on the longer questions in a Word document, then input these answers to the form afterwards before submitting.

After submitting your application, the screen will show "your response has been recorded". You will not receive a email confirmation of your submission.

The deadline for applications is Monday 9 October at 9am.

Yes. Shortlisted candidates must attend a Caller Selection Day, taking place virtually.

Caller Selection Days will be held on Wednesday 11 October and Thursday 12 October.

On the application form, you must indicate a preference for which selection day slot you can attend, and we will try and accommodate your schedule as much as possible. You will be contacted by the email provided on your application regarding your selection day if you are shortlisted.  

All current students of the College are eligible to apply, provided that you have proof of your right to work in the UK. You can find details of the documents you are required to supply here. You must have a very good level of spoken English.

We need a reliable team of around 35 callers to ensure the campaign is a success. A maximum of 18 callers are required for each shift.

You will receive an hourly rate of £15.59 (including holiday pay) for all shifts. Your wages will be paid monthly. A UK bank account is necessary for payment to be issued.

You will also need a National Insurance number. To apply for a National Insurance number, please visit https://www.gov.uk/apply-national-insurance-number for more details.

Callers are added to the College's payroll system as Casual Workers, and wages will be transferred monthly via BACS into your bank account.

Shifts take place during the weekday evenings and at weekends.

Callers can indicate if they’d prefer to work Rota A, Rota B, or if they have no preference.

Rota A – Mondays and Wednesdays (5.45pm – 9pm), and Saturdays (9.45am – 5pm, includes one hour break).

Rota B – Tuesdays and Fridays (5.45pm – 9pm), and Sundays (1.45pm – 8pm, includes one hour break).

You must be able to commit to a minimum of 3 shifts per week, which includes 2 weekday shifts and 1 weekend shift. The aim is for the shifts to be flexible, particularly as they are remote, and work around your studies and other commitments.

It is important that you meet these requirements to aid your development.

You must not sign up for a shift unless you are sure that you will be able to make it. When you sign up for a shift, that represents a firm commitment that if you are allocated it you will be able to attend. However, as with any job, if you are ill or an emergency occurs, then you must inform the shift supervisor as soon as possible so that alternative arrangements can be made, such as a shift swap.

Yes. There will be paid caller training, which is a combination of on-demand webinars to be covered in your own time, and in-person training days taking place 9-5pm on Saturday 28 October and Sunday 29 October. You must be available for both of these training days, held at the South Kensington campus.

Attendance at all training sessions is compulsory and you will be paid an hourly rate of £15.59 for completing the training. Callers will also receive ongoing training throughout the campaign.

Yes - calling is taking place remotely, allowing for flexibility in location.

No. All alumni contacted will have received notification that the campaign is taking place, and will be expecting your call. If for some reason this is not the case for particular alumni, this will be made clear to you.

Yes. In our Autumn and Spring campaigns in 2022-23, we raised almost £220,000 in pledged support from alumni.

Yes. We have a large number of international alumni and will be making calls to some European countries, so a good spoken level of another European language would be useful but not essential.

In order to work in the UK, you will need to apply for a National Insurance number. However, you are still eligible to apply for the job. Please write ‘pending’ in the relevant box on the application form, and inform the campaign manager as soon as you receive your NI number. For more information please visit https://www.gov.uk/apply-national-insurance-number.

No. We will only accept fully completed online application forms, submitted before the application deadline. Please don't send us your CV.

Please contact Amy Cook at amy.cook@imperial.ac.uk or on +44 (0)20 7594 1378.