BibTex format
@inproceedings{Ustinova:2015,
author = {Ustinova, T and Woolf, M and Ortega, Calderon JE and Bilton, M and O'Brien, H and Tindemans, S and Djapic, P and Strbac, G},
title = {Analysis of Customers' Performance in Industrial & Commercial Demand Side Response Trials},
url = {http://hdl.handle.net/10044/1/33926},
year = {2015}
}