Designing a decision support tool for infectious disease diagnosis

With Talya Porat, expert in human-centred design for healthcare technology

“Our aim is to support healthcare professionals in making informed decisions and diagnoses, helping improve community-level care, ease pressure on hospitals, and ultimately save lives.”

Technology is most effective when designed with a deep understanding of how people behave and think. This principle is at the heart of Dr Talya Porat’s work, including her current project on improving the diagnosis of infectious diseases in sub-Saharan Africa.

Based in the Dyson School of Design Engineering, Talya is part of the Digital Diagnostics for Africa Network: a large-scale global collaboration of 26 partners aiming to transform healthcare diagnostics and delivery in Africa. The Network’s goal is to develop a mobile, point-of-care diagnostic device – a ‘lab-on-a-chip’ – that enables rapid and accessible diagnosis of diseases like malaria wherever care is needed, including local community clinics.

With a background in human-computer interaction and a focus on healthcare, Talya leads the design of the digital tool, ensuring that it is grounded in real-world user needs and supports healthcare professionals in the diagnostic process.

“I’m interested in how people make decisions, particularly the cognitive processes healthcare professionals apply when diagnosing patients,” she explains.

Focus group

“Our work combines engineering and behavioural science to create impactful digital interventions, and often involves field research: conducting interviews, observations, and focus groups with doctors, nurses and community health workers.”

Talya with her PhD supervisory team
Talya with two PhD students

Talya has previously worked on decision support systems to help GPs diagnose patients in the UK, but the Digital Diagnostics for Africa Network project has taken her work in a new direction. In the course of her work Talya has visited Ghana and the Gambia, and she is about to go on a trip to Rwanda. These are valuable opportunities to meet partners face-to-face, strengthen collaborations, and gain deeper insights through fieldwork.

“Our work combines engineering and behavioural science to create impactful digital interventions, and often involves field research: conducting interviews, observations, and focus groups with doctors, nurses and community health workers. We sometimes ask clinicians to ‘think aloud’ during diagnosis, allowing us to capture their reasoning and use this to design more effective tools.”

“In the UK, diagnosis is carried out by doctors. In Africa, particularly in rural areas, community health workers play a vital role”, Talya says. “Our aim is to support these workers in making informed decisions, helping improve care at the community level, ease pressure on hospitals, and ultimately save lives.”

The Dyson School of Design Engineering is home to a vibrant research and teaching community that blends design, engineering, and human-centred thinking to tackle societal challenges. It recently launched new postgraduate courses offering students the opportunity to engage directly with real-world impact projects.

About Talya

Talya’s interest in healthcare and human behaviour began early. Growing up in Israel, she volunteered in hospitals and was intrigued by the difficulties people faced using everyday technologies.

After a degree in engineering Talya worked in industry as a user interface designer before pursuing a PhD, which centred on translating the design and atmosphere of physical shops into digital stores. On moving to the UK, she focused her research on healthcare, working on a diagnostic support system for primary care.

Talya’s move into academia was driven by her desire to make a meaningful impact and her passion for teaching. She explains: “While industry gave me a valuable experience, I often found there was not enough time or space to fully explore the problems I cared about. I wanted to have the freedom to explore people’s needs in depth, conduct research, and design solutions with lasting impact”.

“At Imperial, research is very interdisciplinary with lots of collaborative projects focused on big global issues like sustainability, AI and healthcare. There’s a great balance between academic excellence and real world impact.”

Talya in Kigali, Rwanda