Membership prices are changing from 1 September

We're changing the prices of our Staff and Student membership types from 1 September 2018. Read about these membership changes and how they may affect you.  

Memberships

How do I join a staff membership scheme?

You can to join online using the Ethos Membership system.

Can I use the gym straight way once registered as a Staff Member at Ethos?

In order to use the gym, you will need to sign up to one of the Club Imperial membership optionsAs part of the sign-up process, you are required to watch an orientation video and agree to a health commitment statement online. Once you have completed the membership process, your ID card will be updated with access to the Ethos gym and swimming pool. Just swipe in to enter and get started. 

When is the start date of my membership?

Your membership will start the day you join online.

 

How do I cancel my membership?

If you have a Basic Staff Membership or Club Imperial Membership, your membership can only be cancelled online on the Ethos Memberships System. Just follow the on-screen cancellation process. 

Cancellation can be done at anytime but will not come into effect until the membership's 3 month contract obligation period has been completed.

Cancellation must be done prior to the first day of any given month to prevent payment being taken on the 24th of that month via the usual salary deduction process.

How do I upgrade or downgrade my Club Imperial membership?

In order to upgrade/downgrade your membership please cancel your current membership online and purchase new one.

How do I renew my membership?

All membership can be renewed online using the Ethos Membership System two days prior to their end date. If your membership has passed its end date, you will then need to re-join online using the Ethos Membership System.  

Can I freeze my membership?

Staff members cannot freeze their memberships. 

I don't have classes in my membership but would like to attend these. What is the best way of doing this?

You can either pay to attend classes  on a per visit basis; or alternatively you can buy an 'Unlimited Classes Bolt On'.

What is the Unlimited classes / Unlimited swim bolt on?

These are passes that are added to your College ID card and entitle you to attend as many of our group classes or attend swim sessions as much as you like within a month. They are valid for a month from the date of purchase.  Unlimited Memberships are subject to the fair usage policy which can be found in our Ethos Staff Memberships Terms and Conditions (pdf).

Please note: it is not possible to pause a bolt on - so please consider holidays or closure dates when purchasing this item.

Do you have a 'Swim Only' Membership?

We do not offer a 'Swim Only' Membership, but all Club Imperial memberships include free access to use the swimming pool. Staff on the Basic Staff membership can puchase an Unlimited Swim bolt on, which will allow access to the pool during its opening hours. Find out more about the unlimited swim bolt on

Ethos membership system

How does the Ethos Membership System Work?

Staff members will be asked to enter their CID number and their information will be automatically found on the system. If the information is correct, then continue the registration process.

Once your personal information is entered use the wizard to select your desired membership.

You can opt to boost your chosen membership and access to Ethos by adding a 'Bolt-on' package to your membership. There are 2 'Bolt-ons' to choose from - unlimited classes or unlimited swim - rather than paying for swims or classes as you go. 

What if I joined the wrong membership?

Please contact us for assistance.

How do I renew or cancel my membership using the Ethos Membership System?

You can renew your memberships online using the Ethos Membership System . Options to renew or cancel your membership will appear once you enter your CID number and confirm your personal details. Follow the wizard to renew or cancel the membership.

Ethos online booking system

What is Ethos Online Booking System?

The Ethos Online Booking System will allow you to book sports hall activities, squash or fitness classes online. 

How to I register to use the system?

You will be able to register for the Ethos Online Booking System online at: www.imperial.ac.uk/sports/bookings

How to I make a booking online?

1. Select 'Activities' for sports hall activities or squash; select 'Classes' for fitness classes on the left hand side bar
2. Search for the activities/courses that you would like to book
3. Select the date and time and the available spaces will be displayed
4. Add the desired time to your basket and proceed to check out 

How far in advance can I make a booking?

Bookings can be made up to six days in advance using the Online Booking System

How many activities or classes can I book at one time?

Bookings are limited to three per day and a maximum of 21 in a seven day period. This is for all bookings including a combination of squash, sports hall activities or classes. 

Can I cancel a booking online?

No, you will not be able to cancel your booking online. If you can't attend your booked session, please contact us to re-schedule your booking. Please note that bookings are not refundable.

General questions

What is the Unlimited Classes bolt on fair usage policy?

If you book an activity and fail to attend three times, your membership will be suspended for a week.

How do I book a class, squash or other activities at Ethos?

You can book sports hall activities, squash and fitness classes using the Ethos Online Booking System (see section above). 

Can I bring a guest?

Members are not permitted to bring guests to the centre.

When is staff only time in the gym?

Staff only time is Tuesdays from 12.00 - 13.30 and 17.00 - 18.30; and Thursdays from 12.00 - 13.30. 

How many people are allowed in the Ethos spaces at a time?

  • 2 people for squash
  • Up to 4 people for badminton
  • Up to 10 people for half-court basketball
  • Up to 15 people for five-a-side, basketball, netball, volleyball, hockey, handball or futsal

Are spectators allowed to access?

Due to space restrictions and health and safety concerns, Ethos usually doesn't allow spectators.

How much are the health treatment services offered at Ethos?

For treatment prices and to book, you need to contact the therapists directly. Visit the Sports Therapy page for more information. 

Do you rent out towels?

Unfortunately we do not rent or sell towels.

Can children use the facilities at Ethos?

Children are permitted to use the pool or squash courts from 09.00 - 11.00 on Saturdays and Sundays. You must be 16 years old or over to use the gym.