Imperial College London
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DrJonathanPinto

Business School

Associate Professor Organizational Behaviour & Negotiation
 
 
 
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Contact

 

+44 (0)20 7594 8543j.pinto

 
 
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Location

 

282Business School BuildingSouth Kensington Campus

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Summary

 

Publications

Citation

BibTex format

@article{Pinto:2019:10.1111/ijmr.12199,
author = {Pinto, J},
doi = {10.1111/ijmr.12199},
journal = {International Journal of Management Reviews},
pages = {185--208},
title = {Key to effective organizational performance management lies at the intersection of paradox theory and stakeholder theory},
url = {http://dx.doi.org/10.1111/ijmr.12199},
volume = {21},
year = {2019}
}
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RIS format (EndNote, RefMan)

TY  - JOUR
AB  - One of the fundamental and recurring issues in performance management is the adoption of a simplistic, short-term, narrow, metrics-oriented approach, which often results in unintended negative outcomes, some of which could be disastrous. This paper makes the case that the key to preventing this syndrome lies at the intersection of paradox and stakeholder theories. Both theories encourage a more complex, long-term, holistic, balanced approach to management. Stakeholder theory focuses on addressing the many (sometimes conflicting) goals of multiple stakeholders, and paradox theory provides insights into how this challenging task (i.e. of simultaneously addressing multiple conflicting priorities) can be accomplished. Thus, the former provides the ?what? and the latter the ?how? of effective organizational performance management. Accordingly, the literature at the intersection of both theories (composed of 69 scholarly outputs), was reviewed, and in so doing, identified seven domain areas and 21 constructs, all of which implicitly deal with either performance management or its communication, thereby lending support to this paper's thesis. The implications of this review for both theory and practice, including the role of paradoxical cognitive mechanisms, is discussed.
AU  - Pinto,J
DO  - 10.1111/ijmr.12199
EP  - 208
PY  - 2019///
SN  - 1460-8545
SP  - 185
TI  - Key to effective organizational performance management lies at the intersection of paradox theory and stakeholder theory
T2  - International Journal of Management Reviews
UR  - http://dx.doi.org/10.1111/ijmr.12199
UR  - http://hdl.handle.net/10044/1/67134
VL  - 21
ER  -
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