Password Change

Student e-Service

If you are applying to study at College and have forgotten your username and password click on "Forgot your password" below.

College Users

To change your password please enter your username followed by @ic.ac.uk and your password, then click ‘Change your password’ (this will work even if the password has expired)

To reset a forgotten password please enter your username followed by @ic.ac.uk and click ‘Forgot your password’.

Username:
Password:

If you have problems with resetting your password, please contact the Service Desk on 020 7594 9000 (internally 49000). Passwords cannot be reset via email. For more information visit the ICT FAQ here https://imperial.service-now.com/ask?id=kb_category&kb_category=f7765545dba55f00dbb950d3dc9619b7.