Other sources of help
If you have a concern related to Coronavirus or you think you may have it, please read this guidance.
Mental health crisis
If you are a student and need urgent help please contact your doctor. You can also ask to see someone at the Accident and Emergency department of your nearest hospital. Information about your local A&E services can be found here.
Call 999 if you need help straight away.
Other urgent out of hours mental health support:
- Samaritans - for people experience high levels of distress including suicidal feelings. Call 116 123 or email firstname.lastname@example.org, this service is 24 hours.
- Nightline - offer a confidential listening, support and practical information service via instant messaging for students in London. They are open from 18:00 - 02:00 every night of term. Click the 'chat with us now' button on their website.
- Shout crisis text service - offers a 24 hour text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. Text 85258.
- HOPElineUK - a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide and anyone concerned a young person may be having thoughts of suicide. Call 0800 068 4141, Text 07860039967, or email email@example.com
- Imperial College Health Centre - doctors surgery nearest to South Kensington Campus. Call 020 7584 6301 or email firstname.lastname@example.org.
South Kensington Campus
Imperial College Health Centre have a duty doctor telephone clinic, which runs Monday - Friday between 8:30 - 10:30 and 14:00 - 16:00, for more urgent medical problems. Please contact the Health Centre directly on +44 (0)20 7584 6301.
Contact Kings Corner Surgery on +44 (0)1344 623 181.
Students currently need to register with a GP local to their residential address at this campus. Students can obtain advice on how to do so from their local pharmacy or NHS Choices or from reception at the Imperial College Health Centre.
For non-urgent situations Call 111 and speak to a highly trained NHS adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
Students living in Westminster, Kensington and Chelsea, Hillingdon, Brent, Camden and Harrow with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 0234 650
Students living in Ealing, Hammersmith and Fulham and Hounslow with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 328 4444
Students living in Wandsworth with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)800 028 8000
Students living in Berkshire with a mental health crisis can contact the NHS 24 hour Crisis Line number on +44 (0)300 365 2000
Find more information about support available on the Student Support Zone pages.
External Counselling and Psychotherapy
External Counselling and Psychotherapy
The following organisations offer low cost counselling in the London areas:
Balham Community Counselling: +44 (0)20 8673 4422
Ealing Abbey Counselling Service:+44 (0)20 8862 2164
FreshStart Psychotherapy: +44 (0)20 7691 7638
Highgate Counselling Centre: +44 (0)20 8883 5427
Metanoia Counselling and Psychotherapy service: +44 (0)20 8832 3080
Waterloo Community Counselling: +44 (0)20 7928 3462
West London Centre for Counselling: +44 (0)20 8563 2159
Westminster Pastoral Foundation: +44 (0)20 7378 2000
Wimbledon Guild Counselling: + 44 (0)20 8296 0030
The following organisation websites have links to help you find a private therapist:
External Support Services
24 hour confidential emotional support to anyone in emotional distress - you can drop into your local branch to meet with a Samaritans volunteer face to face.
The Samaritans can be contacted by telephoneon 116 123 or by email email@example.com
Central London Samaritans are located at 46 Marshall Street, London, W1F 9BF and can be contacted by telephone on +44 (0)20- 7734 2800
A telephone helpline offering confidential listening, support and information to students in London. It is run by students of affiliated higher education institutions in the London area. Open every night of term from 18.00 to 8.00.
Nightline can be contacted by telephone on +44 (0)20- 7631 0101 or by email firstname.lastname@example.org
Nightline offers support through instant messaging, text, email or by telephone
Maytree is a registered charity supporting people in suicidal crisis in a non-medical setting. Telephone: +44 (0)20 7263 7070 or email email@example.com
HOPELineUK is a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide and anyone concerned a young person may be having thoughts of suicide.
The Havens are specialist centres in London for people who have been raped or sexually assaulted. Telephone: +44 (0)20 3299 6900– 24 hours a day, 7 days a week.
Students Against Depression is a website offering advice, information, guidance and resources to those affected by low mood, depression and suicidal thinking. Alongside clinically-validated information and resources it presents the experiences, strategies and advice of students.
SANE is a leading UK mental health charity that works to improve quality of life for anyone affected by mental illness. They have a helpline: 0845 767 8000 and also offer text and forum support.
Support after Suicide Partnership (SASP) is the UK’s national hub for organisations and individuals working across the UK to support people who have been bereaved or affected by suicide. They are a subgroup of the National Suicide Prevention Alliance
Offers 24 hour medical advice and information. Contact NHS 111 Service by telephone on 111
Mind is a charity that offers advice and support to anyone experiencing a mental health problem. They have a number of information pages about a range of topics.
Big White Wall is an online supportive community for those struggling with a mental health problem. It is accessed through membership.
Student Minds is a UK student mental health charity.
panic-attacks.co.uk offer a free online course aimed to help control anxiety and panic disorder.
Self Help Guides produced by Northumberland, Tyne and Wear NHS Foundation Trust. Titles cover a range of mental health issues.
For help withyour learning, dospeak with your tutor or supervisor. Information about wellbeing for effective study can be found in the Imperial Success Guide. This includes information on Sleep Hygiene.
The Overcoming series of self-help books cover more than 30 common mental health problems. See more information about these books.
LOOK AFTER YOUR MATE: Guide for Friends is a booklet produced by Student Minds, the UK's Student Mental Health Charity,containing information and resources for individuals in a supportive relationship with an individual experiencing mental health difficulties.