Contact the ICT Service Desk

Ways to contact us

Students working in computer room

Online

Log a support request in ASK. Register your IT problem or enquiry with us and keep track of its progress

Log a ticket

hands working at computer with mobile phone

Call us

+44 (0)20 7594 9000 or x49000 from a College phone from 08.30 until 18.00 or out of hours from 18.00 until 8.30.

Out of hours support

ICT Service Desk South Kensington Library

In person

Get in-person support by visiting the South Kensington Central Library on level 1.

We are open from 08.30 to 17.30

What we can help you with?

Our ICT helpdesk team can help both staff and students with a wide range of issues from; connecting to Wi-Fi, resetting passwords, software installation and much more.

Contact us online via ASK or call us on +44 (0)20 7594 9000.

Collaborate with us

If you have a tech idea that will benefit the College or a business requirement that we can help you with, then do get in touch.

We have dedicated Product Owners for every application and service supported by ICT. Our Product Owners will work directly with you to understand your requirements and plan development work.

You can also speak to the ICT Leadership Team at any time about our Customer Service Business Operations, Technology, Research Support, Infrastructure and Shared Services.

Talking Tech

Want to understand our strategy, roadmap and current developments, or have a burning question or suggestion that will have a great impact on our community, then why not 'Talk Tech' with our CIO, Juan Villamil.