Metro Benchmarking at the Transport Strategy Centre

The Transport Strategy Centre (TSC) facilitates international metropolitan railway (metro) benchmarking through the Community of Metros, known as COMET. The group, formerly sub-divided into the CoMET and Nova groups, consists of over 40 metro systems around the world.

The benchmarking programme has been continuous since 1994 and has been managed by the TSC since the group’s inception. The programme is based on the benchmarking process of the TSC including the Objectives of Benchmarking and Success Factors for Benchmarking.

The group is owned and steered by the member organisations and led by the TSC. The TSC manages and facilitates the group, conducts deep research and analysis to understand performance, and disseminates and advises members on best practices.

There is a recurring work programme on a continuous annual cycle that combines KPI analysis, best practice research, and information sharing. The members also gather at meetings hosted by the member metros around the world and continue to stay in contact and share information through the group’s secure website and online discussion forum.

COMET activities are carried out within a framework of confidentiality. Any information that is released outside the group must follow strict anonymisation protocols. All member metro organisations are required to sign and adhere to a confidentiality agreement.

For more details about the group, including its history, current members, and contact information, please visit the Community of Metros website.