Contact us
If you want to do any of the following, please contact the Internal Communications team for support:
- Send to a new distribution list
- Change the way your account is set up – e.g. switch to allowing staff to opt in/out of your newsletter
Book a Poppulo consultation with a member of the Internal Communications Team if you would like any support or advice on using Poppulo for your newsletters.
Poppulo is Imperial's centrally-supported tool for managing and sending internal email newsletters to staff and students.
We have a number of licences to offer to staff from across the university. Please get in touch with the Internal Communications Team, if you are interested in having a Poppulo licence. Please note:
- One licence = one user log in. Poppulo is accessed via single sign on and licences cannot be shared among a team.
- One licence allows you to set up and send multiple newsletter campaigns (e.g. one for staff, one for students), with unlimited recipients.
- We have a limited number of free licenses to offer staff from across the university. In the event that we do not have any free licenses available, departments can purchase a license for £693.65. This is pro-rated if someone joins during the year.
For existing Poppulo users
If you already have a Poppulo licence, you can log in here using your normal Imperial username and password.
Support from Poppulo
Take a look at our top tips for common queries and links to resources and training from Poppulo.
The Poppulo Knowledge Base has step-by-step guides and videos. You can also contact the Poppulo support centre directly via phone (0800 085 6388) or email (support@poppulo.com).
Support from Imperial
The Internal Communications team can also offer advice and guidance on using Poppulo.