Customer First

The Faculty Education Office award

The Faculty Education Office in the Faculty of Medicine has achieved the Customer First accreditation – the national standard for customer service. Chris Harris, Quality Assurance and Enhancement Manager, said: “There has been a whole-office commitment to improving our standard of service to students over the last 12 months and there are now customer champions in all of our campus offices. We are delighted this work has been recognised by the Customer First assessor.”