Contact us
To find out more about our Change Support Network and how to become a member, email greatservice@imperial.ac.uk.
The Change Support Network provides localised peer support that acts as the ‘bridge’ between the programme team and faculties and departments, to enable the delivery and adoption of the change to the new system.
Recruiting for members
We currently have 160 members in the Change Support Network, and we welcome any additional members who can support change in their area.
View the presentation and recording of our first onboarding session in October.
Further onboarding sessions are being held on:
- Wednesday 19 November, 15.00 to 16.00
- Thursday 11 December, 14.00 to 15.00
Regular commitment and ongoing support for members
Members will be invited to monthly sessions to keep you updated on the latest activities, gain your input and develop your knowledge.
Change Support Network members will help with:
- Communication and engagement
- Local expertise
- Feedback
- Testing ideas
- Surfacing early issues
- Supporting business readiness
- Promoting engagement activities to local stakeholders
Sharing essential information about the programme with your team.
As colleagues that understand team dynamics and challenges on-the-ground and as-it-happens, you can provide insights, influence and advice on what is different.
Gaining feedback from your local community and sharing this with the programme team regularly to help bridge any gaps.
Providing a space to develop and test plans, identify risks, potential issues and solutions across a wider network.
Helping identify roadblocks, gaps or areas of resistance early, to allow for timely interventions and support.
Serving as trusted additional support to busy leaders and line managers through the change in the lead up to, and after, go live.
This will include:
- The system naming competition – find out more and make your submission here by 19 November
- User Acceptance Testing (UAT) – testing out real scenarios to make sure the system works in preparation for go live.
- Business Process Mapping (BPM) and Change Impact Assessments (CIA) – to help identify early interventions and transition support specific departments might need.
- Lunch and Learn sessions – on topics and areas of the system people want to know more about.
- Roadshows – the programme team will go out to faculties and central departments to showcase the new system and signpost training before go live.
Find out more about our change network and how to become a member by emailing greatservice@imperial.ac.uk and your local change manager will get back to you.