Training Frequently Asked Questions
- Why is training necessary for a change programme?
- Who will be trained?
- What types of training will be offered and when?
- Who will deliver the training?
- What role do leaders play in supporting training outcomes?
- What training needs will be solved by Oracle Guided Learning?
Training helps users understand the scope of the change, develop the required skills whilst increasing engagement and adoption of the new end-to-end processes and impacted systems.
Everyone impacted by the change including leaders, managers and employees will receive appropriate training aligned to their roles.
An interactive curriculum of blended learning including train-the-trainer, end-user classroom, case studies, user stories, e-learning, and end-to-end scenarios will be delivered in readiness for go live.
Training will be delivered by a hybrid of experts incorporating external trainers, Subject Matter Experts, Change Agents and internal trainers depending on the expertise required.
Leaders play a crucial role in ensuring the success of training by nominating resources who can support the delivery of learning where required, adopt new skills and behaviours, attend training and address resistance to support positive training outcomes.
Oracle Guided Learning is a self-guided tool within the application that end users can use to get navigational help and support for simple tasks and processes like “how to book absences” and “how to raise expenses”.
Watch an Oracle Guided Learning demo.