The Operator's Story
TSC | World Bank | CoMET
Originally conducted upon a request from the Government of India under the supervision and assistance of the Ministry of Urban Development.
About the Project
Metro Operators are the entities that deliver metro services to the customers who in turn comprise the residents, workforce, and overall human capital of modern cities. Their performance impacts on quality of life, access to jobs, and the competitiveness of cities, if not countries. The core objective of the research is to identify and document what makes metros successful, particularly from the Operator’s point of view, by telling the “Operator’s Story”.
The Identification and Management of Bus Priority Schemes
TSC | IBBG
A study of international experiences and best practices
About the Project
Priority measures for bus services (such as green light priority or dedicated bus lanes) can improve both the quality of the service and its efficiency for passengers and operators alike. This study looks at how bus priority schemes are identified and managed in 14 different cities across Asia, Australia, Europe and North America – using data from the International Bus Benchmarking Group (IBBG).
[PDF: 7.48 MB]
Learn more about our other benchmarking projects
Visit the benchmarking group websites
Benchmarking Group of North American Light Rail
The Benchmarking Group of North American Light Rail Systems
International Bus Benchmarking Group
A international benchmarking group of major urban bus operations.
Mainline Rail Benchmarking Group
An international benchmarking group for mainline passenger rail operators.
International Suburban Rail Benchmarking
An international benchmarking group for suburban rail operators