Other Activities

The Operator's Story

Operator's Story

TSC | World Bank | CoMET

Originally conducted upon a request from the Government of India under the supervision and assistance of the Ministry of Urban Development.

About the Project

Metro Operators are the entities that deliver metro services to the customers who in turn comprise the residents, workforce, and overall human capital of modern cities. Their performance impacts on quality of life, access to jobs, and the competitiveness of cities, if not countries. The core objective of the research is to identify and document what makes metros successful, particularly from the Operator’s point of view, by telling the “Operator’s Story”.

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The Identification and Management of Bus Priority Schemes

bus priority report

TSC | IBBG

A study of international experiences and best practices

About the Project

Priority measures for bus services (such as green light priority or dedicated bus lanes) can improve both the quality of the service and its efficiency for passengers and operators alike. This study looks at how bus priority schemes are identified and managed in 14 different cities across Asia, Australia, Europe and North America – using data from the International Bus Benchmarking Group (IBBG).

[PDF: 7.48 MB]

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Learn more about our other benchmarking projects

Metros

Metros

Learn more about metro benchmarking at the TSC
Rail

Railways

Learn more about rail benchmarking at the TSC
Light Rail

Light Rail

Learn more about light rail benchmarking at the TSC
Bus mode

Buses

Learn more about bus benchmarking at the TSC
Airports

Airports

Learn more about airport benchmarking at the TSC

Visit the benchmarking group websites

ABBG

American Bus Benchmarking Group

A bus benchmarking group for mid-sized North American bus operators

Airports Benchmarking Group

A consortium of international airport organisations
COMET

Community of Metros

COMET is the world's metro benchmarking group
GOAL

Benchmarking Group of North American Light Rail

The Benchmarking Group of North American Light Rail Systems

International Bus Benchmarking Group

International Bus Benchmarking Group

A international benchmarking group of major urban bus operations.

IMRBG

Mainline Rail Benchmarking Group

An international benchmarking group for mainline passenger rail operators.
ISBeRG

International Suburban Rail Benchmarking

An international benchmarking group for suburban rail operators
RIAMBiG

Rail Infrastructure Asset Management Benchmarking

An international railway benchmarking group focused on infrastructure and asset management