The following materials include the 10 case studies forming part of the evidence base for this research, and an Emerging Findings report (published in May 2017). 

Publications

The Operator's Story Case Study Research

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Kuala Lumpur Prasarana 

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Guangzhou GMC

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Barcelona TMB

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Toronto TTC

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Hong Kong MTR

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Bangkok BMCL

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Metro de Santiago

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Washington DC WMATA

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of London Underground

World Bank, RTSC at Imperial College London and the Community of Metros (2017): The Operator’s Story: Case Study of Metro São Paulo

Emergings Findings

World Bank and RTSC, Imperial College London, (2017) Emerging Findings from the Operator’s Story. Supplementary Report to the “What drives successful metro systems?” Side Event organised by the World Bank and Imperial College London at the OECD International Transport Forum 2017 Summit, Leipzig, May 2017