Skip to main content View accessibility support page
  • Study
  • Research
  • Faculties
  • News and events
  • About
  • Get involved
  • Giving
  • Search

Website navigation

Skip to section navigation

Global site navigation

  • Study
    • Course search
    • Apply
    • Fees and funding
    • Student life
    • Visit
    • Help centre
    • Request info
    • International students
    • Executive education
    • Summer schools
  • Research
  • Faculties
    • Faculty of Engineering
    • Faculty of Medicine
    • Faculty of Natural Sciences
    • Imperial Business School
    • Administrative and support services
  • News and events
    • News
    • What's on
    • Imperial Stories
    • Great Exhibition Road Festival
    • Imperial Magazine
    • Imperial Lates
    • Graduation
  • About
    • President
    • Provost
    • Imperial Strategy
    • Academic Strategy
    • Imperial Global
    • Sustainable Imperial
    • Schools of Convergence Science
    • Governance
    • Campuses
    • Our academics
    • Jobs at Imperial
  • Get involved
    • Giving
    • Schools outreach
    • Imperial Global Summer School
    • Societal engagement
    • Volunteering and outreach
    • Women at Imperial
  • Giving

User links navigation

  • For staff
  • Current students
  • Imperial for business
  • For schools
  • Alumni
Administration and support services

Looking after our estate navigation

  • Customer Services Centre
    • Service request
    • Report an issue
      • Report crimes and other incidents
      • Report ICT or telecoms issues
    • Find a form
      • Crime and incidents form
  • Health and safety
    • Fire safety
      • Personal Emergency Egress Plans (PEEPs)
      • Fire Safety Policy
      • South Kensington assembly points
      • Action in the event of a fire
      • Generic Emergency Evacuation Plans (GEEPS)
      • Fire Safety Training
    • Safety guidance
      • Induction and training
      • Risk Assessments
    • Statutory compliance
    • Accidents and incidents
  • Property
    • Services
      • Maintenance
        • Cleaning
        • Gardening
          • Beekeeping
        • Snow clearance
          • South Kensington Campus snow and ice policy
          • Princes Gardens Residences snow and ice policy
          • Residences snow and ice policy
          • Hammersmith snow and ice policy
          • Medical Campuses snow and ice policy
          • Silwood Park snow and ice policy
        • Love Our Buildings
      • Minor office moves
        • Minor office moves form
      • Post
        • Amazon
      • Logistics at Imperial College London
      • Waste disposal
        • Initiatives
          • End-of-term reuse scheme
          • Warp It
          • Textile recycling: BHF
          • Food waste composting
          • Bin the bin
        • FAQs
        • Waste directory
          • Aerosols
          • Asbestos
          • Batteries
          • Beverage cartons
          • Books
          • Car batteries
          • Chemical drums
          • Clean, broken lab glass
          • Clinical waste
          • Confidential waste
          • Cooking oil
          • Corrugated cardboard
          • Dry mixed recycling
          • Electrical
          • Flat glass
          • Foil
          • Food tins & drinks cans
          • Food waste - residential
          • Furniture
          • Garden waste
          • General waste
          • Glass (domestic)
          • Hazardous
          • Lab glass
          • Lamps
          • Large plastics
          • Mineral oil
          • Paint
          • Paper & card
          • Plasterboard
          • Plastic bags
          • Plastic bottles
          • Polystyrene
          • Printer cartridges
          • Reagent bottles
          • Scrap metal
          • Textiles
          • Tyres
          • Wood and timber
        • Waste disposal forms
          • Confidential waste form
          • Furniture disposal form
          • Waste Electrical and Electronic Equipment (WEEE) forms
            • IT equipment waste form
            • Fridges and other items with coolants form
            • Other electrical items form
    • Onsite facilities
      • ATMs
      • Baby changing
      • Nursing rooms
      • Drinking water
      • Free Period Products
      • Prayer Rooms
      • Microwaves
    • Accessibility
    • Maps
    • Procedures and policy
      • Planning permission
      • Locking up
      • Signage
      • Temperature
        • Ventilation
      • Minor works
      • Assets
    • Property and Estates Management
    • Room bookings
      • Information for staff
        • Book teaching rooms and event spaces for meetings
          • Teaching space etiquette
        • Meeting room bookings
          • Frequently Asked Questions
          • Department permissions
          • Room information by building
            • Abdus Salam Library room information
            • City and Guilds Building room information
            • Faculty Building room information
            • Roderic Hill room information
            • Sherfield Building room information
            • Skempton Building room information
            • WC Invention Rooms room information
            • Open room information
            • White City Professional Services Hub (WCH) room information
      • Information for students
      • General information
    • Building Operations
    • Showers
  • Travel
    • Car parking
      • Can I use the South Kensington car park?
      • Parking permits
      • Parking at other campuses
      • Parking for the public
      • Car parking regulations
      • Book car parking
    • Cycling
    • Motorcycle parking
    • Shuttle Bus
  • For contractors
    • Deliveries
    • Permit to work
      • Permit to work form
  • About us
    • Our teams
      • Buildings Managers
      • Maintenance teams
    • Emergency contacts by campus
    • Contact us
    • Employee Recognition
    • People, Places, Spaces
    • News articles

In this section

  • Looking after our estate
  • Buildings Managers
  • Maintenance teams
Looking after our estate
  • Imperial Home
  • Administration and support services
  • Looking after our estate
  • About us
  • Our teams

Our teams

About us
  • Buildings Managers
  • Maintenance teams

Quick links

  • Building Managers
  • Maintenance teams
  • Emergency contacts
  • Contact us
  • Customer Services Centre

As the Estates Operations Department covers so many diverse areas, we are broken down into smaller teams that deal with individual services and concerns.  If you'd like to know the details, do please see our Estates Operations Organisational Chart February 2023.

Delivering our services

Please take a look at the teams that can help with your specific query.

If you are unable to find a particular team, please the Customer Service Centre on 48000 (020 7594 8000).

Customer service logo

Customer Services Centre

The Customer Services Centre (CSC) provides a central point of contact for all members of College, across the wide range of...

Imperial College London building

Building Operations

Our aim is to provide effective principle points of contact between the community to deliver...

Health and safety signs

Health and Safety

Health and Safety works to ensure the health and safety of all maintenance staff and contractors operating at Imperial College...

Engineering Icon

Engineering

The core role of the Engineering Team is to develop and monitor the engineering strategies and standards for projects.

3d recycling icons

Soft Services

Waste and recycling services, specialised waste disposal, delivery of ad hoc services such as conference room setups and...

A set of tools

Maintenance teams

Our teams of skilled mechanics and technicians deliver a comprehensive responsive and preventative maintenance service...

Line of men

Quick links

  • Our teams
  • Emergency contacts
  • Contact list
  • Our services
  • Customer Services Centre

Useful Links

Popular links

  • Blackboard
  • Contact the Service Desk
  • Jobs
  • Library services
  • Outlook email online

Faculties

  • Engineering
  • Medicine
  • Natural Sciences
  • Imperial Business School

Directories

  • Admin and support services
  • Networks and Centres
  • Research groups
  • Search all staff

Partners

  • Imperial College Academic Health Science Centre
  • Imperial College Health Partners
  • Imperial College Healthcare NHS Trust
  • Imperial Consultants

College Information

Imperial College London

Address

Imperial College London
South Kensington Campus
London SW7 2AZ, UK
tel: +44 (0)20 7589 5111

Facebook X, formerly known as Twitter YouTube LinkedIn Instagram TikTok TikTok

Site Information

  • Sitemap
  • Accessibility
  • Modern slavery statement
  • Privacy notice
  • Use of cookies
  • Report incorrect content
  • Log in

© 2025 Imperial College London