Murali Rajamani, EU Head of Amazon Heavy Bulky Product and Transportation

Murali Rajamani – The Interlinking of Science, Technology, People and Processes- Last-Mile


We are delighted to announce our next webinar on Wednesday 14 July 2021 with guest speaker Murali Rajamani, EU Head of Amazon Heavy Bulky Product and Transportation.



The Interlinking of Science, Technology, People and Processes- Last-Mile


The operations management world has seen significant innovations in delivery operations in the last 5 years with faster speed (same day delivery), easy returns, lockers and pick up points, improved notifications etc. This has been because of deep understanding into some of the most challenging problems in transportation and building the foundation with science and technology to scale with the right processes to support. The seminar will focus on the last-mile routing innovation journey for Amazon Logistics and how the interlinking between science, technology, people and processes is a must.


Murali Rajamani received his Bachelors in Chemical Engineering from the University Institute of Chemical Technology in Mumbai and completed his PhD in Chemical Engineering (2007) with specialization in Control from University of Wisconsin-Madison. He then worked at BP (Chicago) in variety of roles including as a Research Scientist and Automation Technology Leader developing and implementing multivariate control systems across several of BP’s refineries and petrochemical plants.  His interest in econometrics, data mining and finance led him to get an MBA from the University of Chicago-Booth School of Business and he spent a stint as a structured products and bond trader at Bank of America- Merrill Lynch in New York.

Murali then joined Amazon in 2013 and was one of the founders of AMZL (Amazon Logistics) the in-house last-mile business and operations. He went on to lead the expansion, product/program and network planning divisions growing the last-mile operations to deliver over 10B shipments, making it one of the biggest parcel carriers in the world.  On the technical side, Murali designed the geoclustering route model in China, a labour forecasting in India for peak and a novel ‘walker’ delivery model starting in Manhattan for which he has a patent.  After spending just another 2 years in a special advisory role to the World-Wide executive of Amazon Logistics, he came to UK in 2018 to head and expand the European division of Heavy-Bulky delivery and transportation, which he successfully grew to across 6 countries, over 40 facilities and delivering the best in class in-home delivery services.

In his spare time, Murali enjoys the outdoors, travelling, exercising and spending time with his daughter.