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Great Service programme

Improving processes and ways of working through the implementation of Atlas, our new People, Procurement, Finance and Research Administration system.

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About Great Service

Find out more about the Great Service programme, including key objectives and benefits, programme timeline, programme team, frequently asked questions and information about testing, cutover and the Change Network.

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What's changing?

Learn more about what's changing by process and what it means for you.

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Build your knowledge

Resources and events that will help you build your knowledge and prepare for the system transition.

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Get to know the team

Women of Great Service

Hear from women working on the Atlas implementation

The Great Service programme is...

Harnessing 130 years of Imperial experience within the programme team.
Addressing 700 pain points experienced by colleagues in the current system.
Using 1300 requirements gathered from across Imperial to inform Atlas' design.
Utilising knowledge from 223 subject matter experts to ensure Atlas meets Imperial’s needs.

 

Latest Great Service news

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Oana Filote: Supporting operational change

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Great Accessibility drives Great Service

Imperial news

Imperial partners with Namos Solutions