Terms and conditions for cpd
Terms & Conditions for the Centre for Continuing Professional Development, Imperial College London
Imperial College London endeavour to provide an excellent service to its customers. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process.
For information about your registration, please contact us, quoting your name and reference number given to you at the conclusion of placing an order.
Cancellation & Refund Policy
Imperial College London reserves the right to cancel an advertised course at short notice. It will endeavour to provide participants with as much notice as possible but will not accept liability for costs incurred by participants or their organisations for the cancellation of travel arrangements and/or accommodation reservations as a result of the course being cancelled or postponed.
If a course is cancelled, registrants will be offered places at any rescheduled course (subject to availability). If the registrant is unable to attend the rescheduled course or if the course is not rescheduled, fees will be refunded in full. In order to claim your refund, please contact the Centre for Continuing Professional Development, Imperial College London, quoting your name and registration number. This does not affect your statutory rights.
Imperial College London also reserves the right to postpone or make such alterations to the content of a course as may be necessary in circumstances beyond its reasonable control without being obliged to refund monies or exchange registrations.
If you are registering for an on campus or blended learning short course / conference and it cannot go ahead due to extended Covid-19 restrictions, or force majeure, we will do our utmost to provide online access to all who have registered for physical attendance.
We take no liability for delegates wishing to travel to the UK to attend the short courses/conferences in person. We recommend that you refer to respective governments’ website on travel restrictions. If costs are incurred, we do not refund any delegates’ travel, Covid testing, or accommodation costs.
If the registrant wants to cancel a booking on a course for any reason, a 20% administration fee will be levied for cancellations made up to two weeks prior to the start of the course. Cancellations thereafter will be liable to the loss of the full fee. Notice of cancellation must be given in writing by letter or email and action will be taken to recover, from the registrant or their employers, that proportion of the fee owing at the time of cancellation.
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Instructions |
Cancellation Charges (Refund of Course Fee) |
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Written notification to cpd@imperial.ac.uk at least 14 days before course commencement |
20% of Course Fee |
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Written notification to cpd@imperial.ac.uk less than 14 days before course commencement |
100% of Course Fee |
Modes of refund:
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Payment method |
Refund method |
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Bank transfer |
By cheque or bank draft |
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Credit Card |
By refund to the used credit card |
The refund process will take approximately 3 to 4 weeks.
General Data Protection Regulations (GDPR)
As an applicant to the College, we would like to inform you via email of news, upcoming courses and our services that we think may be of interest to you. When we send these email communications, you will be provided with an opportunity to unsubscribe from such communications if you wish to. Please note, that if you opt-out of receiving these email communications, this will not affect the email communications that we need to send you in order to consider you for admission or to administer your enrolment to the College.
If you do not wish to receive information about College Centre for Continuing Professional Development via email, you must opt-out by writing to: cpd@imperial.ac.uk
Other conditions
The unauthorized use of sound recording equipment is prohibited during the course. Tapes or films may be destroyed.
Imperial College London accepts no responsibility for any damage to or loss of personal property.