Ensuring that fitness, physical activity, and sport is accessible for everyone is a key consideration for Move. We believe that everyone should have the opportunity to lead an active lifestyle regardless of current fitness level, disability, or previous experience.
On this page you will find information about the accessibility of our Sports Centre, Neurodiverse-friendly sessions, and additional support to get started on your fitness journey.
Accessibility
Booking and Cancellation Information
Due to an an ongoing issue with users booking sessions and then not attending without cancelling beforehand, we have introduced a non-cancellation penalty. Any members who miss multiple sessions within a 7-day period will have their booking ability suspended for the following 7 days. Any pre-booked sessions for this timeframe will be cancelled and fully refunded.
Please note: all sessions can be cancelled up until they are due to start via MyLeisureHub. Pay-as-you go members can cancel via ASK (Imperial Staff and Students) or by emailing move@imperial.ac.uk (Other Members).