Student Basic

Membership runs annually between 1 September and 31 August, a pro-rata will not be applied if registration is after 1 September; this membership will automatically terminate, on whichever is the earliest, on 31 August or on the last day of your current course of study. Once your membership has expired you will no longer have access to the Move Imperial Facilities unless you register for a new membership and pay any relevant fee. 

Student Basic membership does not include access to any Move Imperial gym facilities and swimming pool.

Student Basic membership benefits include:

• Access to classes and bookable activity spaces at discounted student rates
• 6 days advance bookings (classes and activities only)
• Ability to top up membership with a bolt-on monthly class pass
• Members can bring one guest (per court) during a pay-as-you-go racquet sports booking including squash, badminton, and table tennis

Student Gym & Swim

Membership runs annually between 1 September and 31 August, a pro-rata will not be applied if registration is after 1 September; this membership will automatically terminate, on whichever is the earliest, on 31 August or on the last day of your current course of study. Once your membership has expired you will no longer have access to the Move Imperial Facilities unless you register for a new membership and pay any relevant fee. 

The membership fee must be paid in full at the point of registration.

Student Gym & Swim membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna and steam room at all available times
• Access to classes and bookable activity spaces at discounted student rates
• 6 days advance bookings
• Ability to top up membership with a bolt-on monthly class pass
• Members can bring one guest (per court) during a pay-as-you-go racquet sports booking including squash, badminton, and table tennis
• Upon request, Student Gym & Swim membership includes access to the Hammersmith Hospital Gym and Charing Cross (Reynolds) Gym
• Upon request, Student Gym & Swim membership includes access to the Hammersmith Hospital Gym and Charing Cross (Reynolds) Gym

Imperial Westway Student

Imperial College London students studying at the White City Campus will be entitled to access a gym membership at the Westway Sports Centre for a £55 fee, a pro-rata will not be applied if registration is after the 1 September; this membership will automatically terminate, on whichever is the earliest, on the 31 August or on the last day of your current course of study.

Students who opt to register for the Westway membership will be unable to use the Ethos gym or SW7.

The membership fee is payable online through the Move Imperial Online Membership portal; the membership fee must be paid in full at the point of registration. The membership is inclusive of the Westway Gym only.

Membership benefits include:

• Access to the Westway Sports Centre gym
• Access to the Ethos swimming pool and other Ethos facilities at the student discount rate
• 6 days advance bookings at Ethos  (swimming pool, classes and activities only)
• Ability to top up membership with a bolt-on monthly class pass at Ethos 
• Members can bring one guest (per court), to Ethos, during a pay-as-you-go racquet sports booking including squash, badminton, and table tennis

The details of the Imperial Westway Student memberships are set out on the Move Imperial website. In the event, the details at Move Imperial conflict with these terms and conditions, the details on Move Imperial website will take precedence.

For the avoidance of doubt, Move Imperial is not responsible for any facilities or services provided by the Westway Sports Centre.

Imperial Silwood Student

Membership runs annually between 1st September and 31st August, a pro rata will not be applied if registration is after the 1st September; this membership will automatically terminate, on whichever is the earliest, on the 31st August or on the last day of your current course of study. If accessing Ethos, all gym, SW7, swimming, classes and activities must be booked in advance; you may be denied access if you do not have a booking.

The membership fee must be paid in full at the point of registration.

Student Gym & Swim membership benefits include:

• Access to the Silwood Gym.
• Access to Ethos including gym, SW7, swimming pool, heated lounges, sauna and steam room at all available times
• Access to Ethos classes and bookable activity spaces at discounted student rates
• 6 days advance bookings within Ethos
• Ability to top up membership with an Ethos bolt-on monthly class pass
• Members can bring one guest (per court) during an Ethos pay-as-you-go racquet sports booking including squash, badminton, and table tennis
• Upon request, Imperial Silwood Student membership includes access to the Hammersmith Hospital Gym and Charing Cross (Reynolds) Gym

Staff Basic

This membership is free to Imperial College staff members.

Your membership lasts from the time you have registered and is open ended.

Membership benefits include:

• Access to Ethos Sports Centre
• Access to classes and bookable activity spaces at discounted Imperial staff rates
• Ability to book gym or swim sessions on a pay-as-you-go basis
• 6 days advanced bookings
• Ability to top up membership with bolt-on monthly class or swimming pass
• Members can bring one guest (per court) during a pay-as-you-go racquet sports booking including squash, badminton, and table tennis.

• Access to changing rooms and showers

Staff Basic Partner

This membership is free to Imperial College staff members and their partner (proof of eligibility required).

Your membership lasts from the time you have registered and is open ended. The membership will terminate, for both the Imperial staff member and their partner, in the event the associated member of staff ends their membership or the date in which your membership is terminated whichever is the earliest. 

Membership benefits include:

• Access to Ethos Sports Centre
• Access to classes and bookable activity spaces at discounted Imperial staff rates
• Ability to book gym or swim sessions on a pay-as-you-go basis
• 6 days advanced bookings
• Ability to top up membership with bolt-on monthly class or swimming pass
• Members can bring one guest (per court) during a pay-as-you-go racquet sports booking including squash, badminton, and table tennis.

Proof of eligibility required:

• Partner must be a partner or family member over 16 years
• Partner membership is only eligible if partner or family member lives at the same residence as the Imperial College London staff member – proof of address will be required
• Partner members must have their own membership card to gain entry.
• Partner members are only eligible to have the same level of membership as the Imperial College London staff member and must comply with all terms and conditions

Club Imperial

This membership is available to Imperial College staff members and is subject to a minimum 2-month minimum contract.

Your membership lasts from the time you have registered and is open ended. 

The membership fee will be collected by Direct Debit; you will be required to pay a pro-rata payment in advance and thereafter the membership fee will be collected by monthly direct debit. 

Membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna, steam room and sports hall at all available times
• Access to classes and bookable activity spaces at discounted Imperial staff rates
• 6-day advanced bookings
• Ability to top up membership with a bolt-on monthly class pass
• Option to freeze your membership once per calendar year for a minimum of one month and a maximum of three months providing one full calendar month written notice.
• Members are allowed to bring one guest (per court) during a pay-as-you-go racquet sports booking such as squash, badminton, and table tennis.
• Upon request, membership includes access to the Hammersmith Hospital Gym and Charing Cross (Reynolds) Gym

Club Imperial Partner

This membership is available to Imperial College staff members and their partner (proof of eligibility required) and is subject to a minimum 2-month minimum contract.

Your membership lasts from the time you have registered and is open ended. The membership will terminate, for both the Imperial staff member and their partner, in the event the associated member of staff ends their membership or the date in which your membership is terminated whichever is the earliest. 

The membership fee will be collected by Direct Debit; you will be required to pay a pro-rata payment in advance and thereafter the membership fee will be collected by monthly direct debit. 

Membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna, steam room and sports hall at all available times
• Access to classes and bookable activity spaces at discounted Imperial staff rates
• 6-day advanced bookings
• Ability to top up membership with a bolt-on monthly class pass
• Option to freeze your membership once per calendar year for a minimum of one month and a maximum of three months providing one full calendar month written notice.
• Members are allowed to bring one guest (per court) during a pay-as-you-go racquet sports booking such as squash, badminton, and table tennis.

Proof of eligibility required:

• Partner must be a partner or family member over 16 years
• Partner membership is only eligible if partner or family member lives at the same residence as the Imperial College London staff member – proof of address will be required
• Partner members must have their own membership card to gain entry.
• Partner members are only eligible to have the same level of membership as the Imperial College London staff member and must comply with all terms and conditions.

Club Imperial Gold

This membership is available to Imperial College staff members and is subject to a minimum 2-month minimum contract.

Your membership lasts from the time you have registered and is open ended. 

The membership fee will be collected by Direct Debit; you will be required to pay a pro-rata payment in advance and thereafter the membership fee will be collected by monthly direct debit. 

Membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna, steam room, group fitness classes and sports hall at all available times
• Access to bookable activity spaces at discounted Imperial staff rates
• 6-day advanced bookings
• Option to freeze your membership once per calendar year for a minimum of one month and a maximum of three months providing one full calendar month written notice.
• Members are allowed to bring one guest (per court) during a pay-as-you-go racquet sports booking such as squash, badminton, and table tennis.
• Upon request, membership includes access to the Hammersmith Hospital Gym and Charing Cross (Reynolds) Gym

Club Imperial Gold Partner

This membership is available to Imperial College staff members and their partner (Proof of Eligibility required) and is subject to a minimum 2-month minimum contract.

Your membership lasts from the time you have registered and is open ended. The membership will terminate, for both the Imperial staff member and their partner, in the event the associated member of staff ends their membership or the date in which your membership is terminated whichever is the earliest. 

The membership fee will be collected by Direct Debit; you will be required to pay a pro-rata payment in advance and thereafter the membership fee will be collected by monthly direct debit. 

Membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna, steam room, group fitness classes and sports hall at all available times
• Access to classes and bookable activity spaces at discounted Imperial staff rates
• 6-day advanced bookings
• Option to freeze your membership once per calendar year for a minimum of one month and a maximum of three months providing one full calendar month written notice.
• Members are allowed to bring one guest (per court) during a pay-as-you-go racquet sports booking such as squash, badminton, and table tennis.

Proof of eligibility required:

• Partner must be a partner or family member over 16 years
• Partner membership is only eligible if partner or family member lives at the same residence as the Imperial College London staff member – proof of address will be required
• Partner members must have their own membership card to gain entry.
• Partner members are only eligible to have the same level of membership as the Imperial College London staff member and must comply with all terms and conditions.

This membership is available to Imperial College London staff and students only; the membership is valid for the academic year in which you join only.

The membership fee must be paid in full at the point of registration. The fee is fixed for the academic year; a pro-rata will not be applied if registration is after the start of the academic year.

Membership benefits include:

• Access to Just Move drop-in sessions which may include basketball, badminton, football, and squash
• Access to studio classes on the Just Move timetable
• Access to Just Move sessions at the following campuses
  • South Kensington
  • White City
  • Hammersmith
  • North Acton
  • Silwood Park 

Monthly Swim Bolt-On

Monthly Swim Bolt-Ons are an additional membership that can only be purchased in conjunction with an Imperial staff membership. Monthly Swim Bolt-Ons allow access to swimming for one month from the date of purchase.

The membership fee must be paid in full at the point of registration.

Monthly Swim Bolt-Ons cannot be refunded or extended as a result of a planned or unforeseen closure of Move Imperial facilities, holiday, or through the result of you being unable to make use of the full month.

Membership benefits include:

• Attend as many swim sessions as you like (within our fair use policy) whilst your pass is valid
• 6 days advanced bookings

No minimum contract.

Monthly Class Bolt-On

Monthly Class Bolt-Ons are an additional membership that can only be purchased in conjunction with an Imperial student or staff membership.

Monthly Class Bolt-Ons allow access to studio classes for one month from the date of purchase.

The membership fee must be paid in full at the point of registration.

Monthly Class Bolt-Ons cannot be refunded or extended as a result of a planned or unforeseen closure of Move Imperial Facilities, holiday, or through the result of you being unable to make use of the full month.

Membership benefits include:

• Attend as many group exercise classes as you like (within our fair use policy) whilst your pass is valid
• 6 days advanced bookings

No minimum contract.

Monthly Climbing Bolt-On

Monthly Climbing Bolt-Ons are an additional membership that can only be purchased in conjunction with an Imperial student or staff membership; Gold (DD) membership; or an Imperial Related membership.

Monthly Climbing Bolt-Ons allow access to the climbing wall for one month from the date of purchase.

The membership fee must be paid in full at the point of registration.

Monthly Climbing Bolt-Ons cannot be refunded or extended as a result of a planned or unforeseen closure of Move Imperial Facilities, holiday, or through the result of you being unable to make use of the full month.

Membership benefits include:

• Attend as many climbing sessions as you like (within our fair use policy) whilst your pass is valid
• 6 days advanced bookings

No minimum contract.

Imperial Related 

This membership is valid from the date of purchase and is available to members of eligible organisations only and includes access to Ethos Sports Centre only. 

Membership includes two payment options – Flexible and Direct Debit. The flexible membership is for one month and terminates automatically; the membership fee must be paid in full at the point of registration. The Direct Debit memberships last from the time you register and is open ended until you terminate your membership; a pro-rata fee will be collected at the point of registration and thereafter the membership fee will be collected by direct debit

Gold (DD)

This membership is subject to a minimum 2-month minimum contract; the membership includes access to Ethos only. 

Your membership lasts from the time you have registered and is open ended until you terminate your membership.  

The membership fee will be collected by Direct Debit; a pro-rata fee will be collected at the point of registration and thereafter the membership fee will be collected by direct debit.

Membership benefits include:

• Access to the gym, SW7, swimming pool, heated lounges, sauna, steam room, group fitness classes at all available times
• For an additional fee, access to squash courts and sports hall racquet sport activities at all available times
• 6-day advanced bookings
• Option to freeze your membership once per calendar year for a minimum of one month and a maximum of three months providing one full calendar month's written notice.
• Members can bring one guest (per court) during a pay-as-you-go racquet sport booking such as squash, badminton, and table tennis.

Ethos Day Pass (currently unavailable) 

This membership is valid on the day of purchase only.

The fee must be paid in full at the point of purchase.

Membership benefits include:

• Access to book the gym, SW7, swimming pool and group fitness classes at all available times on the date of purchase only

This statement applies to the content and functionality of Leisure Hub, an internally hosted, web-based application used by the College in providing Membership and Booking services for the College’s Sports facilities.

We want Leisure Hub to be accessible to all authorised users. For example, that means users should be able to:

• Navigate most of the website using just a keyboard
• Listen to most of the website using accessibility tools such as NVDA, JAWS 2020, ZoomText, Dragon Naturally Speaking, iOS VoiceOver and macOS VoiceOver.
• Resize to the size of your window, and display a readable text size whichever device you are using (meaning the display of all content is optimised for all screen sizes)
• Zoom in up to 200% without the text spilling off the screen

AbilityNet has advice on making your device easier to use if you have a disability.

Current accessibility status

Overall, the website was found to be mostly inaccessible, with users of JAWS and Dragon Naturally Speaking being unable to complete a journey involving the purchasing of an item. Other issues were also encountered whilst navigating using assistive technologies, including:

• Issues with the focus order of the website
• Status messages not announced for error messages on the Login page
• User not informed when an item added to basket

Other general issues include:

• Use of default browse focus indicator
• Download links not announced to users
• Notification and Basket buttons not correctly announcing to users.

If you encounter accessibility difficulties or require assistance while attempting to use Leisure Hub, please contact Move Imperial at move@imperial.ac.uk, raise an ASK ticket, or visit the Ethos Sports Centre.

What we do about known issues

We strive to achieve and maintain WCAG 2.1 AA standards on both our own sites and those of third party services, but it is not always possible for all content to be accessible. Where content is not fully accessible, we will warn users and, where possible, offer assistance and/or alternatives.

Technical information about this website’s accessibility

Imperial College London is committed to making Leisure Hub accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. It is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known issues listed below.

Non-Accessible Content:

The content that is not accessible is outlined below with details of:

• where it fails the success criteria
• the College’s intentions in respect of rectification of non-compliances
• what to do if you are impacted by non-accessibility
  • Time-Out Time Limit: Web-page time-out is not adjustable and has no warning.  This fails WCAG 2.1 criterion 2.1.1 Timing Adjustable.
  • Default Browser Focus Indicator: Website uses default browser focus indicator. This fails WCAG 2.1 criterion 2.4.7 Focus Visible
  • Insufficient Contrast (copy): Website copy has insufficient contract against its background. This fails WCAG 2.1 criterion 1.4.3 Contrast (Minimum).
  • Basket Overlay: It is not possible to dismiss the website’s basket overlay without moving the cursor. This fails WCAG 2.1 criterion 1.4.13 Content on Hover or Focus
  • Cookie Notice: The website’s Cookie Notice is not the first element in the focus order. This fails WCAG 2.1 criterion 2.4.3 Focus Order
  • Data Tables: Empty table headers observed in several data tables. This fails WCAG 2.1 criterion 1.3.1 Info and Relationships
  • Insufficient Contrast (non-text):  Insufficient contract between UI component boundaries and background. This fails WCAG 2.1 criterion 1.4.11 Non-Text Contrast
  • Fieldset Element Legends: Page codeindicates that fieldset elements lack legend elements. This fails WCAG 2.1 criterion 1.3.1 Info and Relationships
  • Opening Basket with JAWS:  Unable to open Basket with Enter/Space keys when using JAWS. This fails WCAG 2.1 criterion 2.1.1 Keyboard.
  • Opening Basket with Dragon: Unabler to open Basket with any known voice command when using Dragon. This fails WCAG 2.1 criterion 4.1.2 Name, Role, Value
  • Link Text Duplication: Multiple instances of identical link and button text on My Bookings, Make Booking, My Payments and Purchase membership pages. This fails WCAG 2.1 criterion 2.4.4 Link Purpose (In Context).
  • Notification and Basket Announcements: Notification and Basket buttons do not announce their accessible names correctly when using a screen reader. This fails WCAG 2.1 criterion 4.1.2 Name, Role, Value
  • Aria Label Announcements: Aria-labelled components are not announcing as expected on several pages. This fails WCAG 2.1 criterion 4.1.2, Name Role, Value.
  • HTML Validation Errors: HTML Validation and nesting errors noted in page codes of most pages. This fails WCAG 2.1 criterion 4.1.1 Parsing
  • Page Landmarks: Webpages lack a main landmark. This fails WCAG 2.1 criterion 1.3.1 Info and Relationships
  • Zoom Rendering: Rendering issues when zooming ‘My Debts’ page to 200%. This fails WCAG 2.1 criterion 1.4.4 Resize Text.
  • Keyboard Interaction: Selectable fields on ‘My Details’ page cannot be focused when using keyboard only. This fails WCAG 2.1 criterion 2.1.1 Keyboard.
  • Keyboard Interaction: Checkboxes and overlay close buttons on ‘Induction’ and ‘Terms and Conditions’ pages cannot be interacted with using keyboard only. This fails WCAG 2.1 criterion 2.1.1 Keyboard.
  • User Focus Reset:  Closing overlay resets User Focus to top of page when closing any overlay on ‘Purchase membership’ page. This fails WCAG 2.1 criterion 2.4.3 Focus Order.
  • Non-Colour Styling: Links on the ‘Terms and Conditions’ page lack any styling other than colour. This fails WCAG 2.1 criterion 1.4.1 Use of Colour
  • Interaction with Dragon: Elements across website found unable to support interaction using any known voice command when using Dragon Naturally Speaking. This fails WCAG 2.1 criterion 4.1.2 Name, Role, Value.
  • Status Messages Not Announced: Form-field error messages not announced on ‘Login’, ‘Make a Booking’ and ‘Membership’ pages. This fails WCAG 2.1 criterion 4.1.3 Status Messages
  • Incorrect Heading Structures: Page code indicates incorrect heading hierarchy on ‘Login’, ‘My Memberships’, and ‘My Details’ pages. This fails WCAG 2.1 criterion 2.4.1 Bypass Blocks.
  • Additional Content Navigation: Access to additional overlay content only achievable by backwards navigation on ‘Membership’ page. This fails WCAG 2.1 criterion 2.4.3 Focus Order.
  • Empty Links: No text description on links in ‘My Documents’ page. This fails WCAG 2.1 criterion 2.4.4 Link Purpose (In Context).
  • Input Error Suggestions: Suggestions for input errors are not provided on the ‘Login’ page. This fails WCAG 2.1 criterion 3.3.3 Error Suggestion.
  • User Interface Component Labels: Page code indicates that displayed names do not match accessible names/labels in the ‘Login’ page.This fails WCAG 2.1 criterion 2.5.3. Label in Name.
  • Form Field Labels: Some form fields lack an associated label on the ‘My Details’ page. This fails WCAG 2.1 criterion 1.1.1 Non-Text Content.

Non-compliance with the accessibility regulations:

Remediation
The College has informed the service supplier of the non-compliances identified above, seeking their timely rectification through the product development cycle.

Reporting accessibility issues
If you encounter accessibility difficulties while attempting to use Leisure Hub, please contact Move Imperial at move@imperial.ac.uk, or any member of Imperial College Sports Management Staff at any Ethos or any other Move Imperial facility.

For more general issues in respect of Accessibility of College websites, or websites provided for use by the College, please contact accessibility@imperial.ac.uk. We’ll consider your question and get back to you within one week.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website
The College’s Leisure Hub website was tested for accessibility compliance 8-9 December 2021 by an external software testing and quality assurance (QA) company. The testing consisted of a full accessibility review of the site against WCAG 2.1 Level A and AA criterions, with the testing conducted against 18 page templates, and user journeys with 4 different assistive technologies to make a booking, cancel a booking, and view further details about memberships.