A female student opens her mailbox at Kemp Porter Buildings

Post services in halls of residence

If you're looking for information on how to receive mail in your halls of residence, please refer to the Accommodation website.

Our post and distribution service makes sending and receiving mail across campus easy:

Internal and external mail
Staff and students can send and receive internal and external mail and packages related to their work or study

Secure Amazon Lockers
Personal deliveries from Amazon can be directed to a variety of Amazon Lockers on select campuses


How to use our services

  • To receive mail, have it addressed to your campus location. Our team will ensure it reaches you or you can pick it up from your nearest Stores location.

  • To send mail, drop it off at your nearest collection point and we'll collect it throughout the day.

Post and delivery information by campus

South Kensington

Contact us

Delivery drivers should refer to our Stores location map.

Telephone: +44 (0)20 7594 5738
Mobile: +44 (0)7792 677 896 
Email: sksouth@ic.ac.uk

How to address your mail

All internal and external deliveries must contain:

  1. The receiver's name
  2. Department/section
  3. Building
  4. Floor
  5. Campus

Receiving mail

If everything was labelled properly, your mail should be delivered by the courier to one of our stores. Our team will distribute it to the drop-off spot nearest your location on their next round; alternatively, you can pick it up from us.

Sending mail

If you're sending external mail, please include your divisional/departmental franking code, as well as what service is required (i.e. first or second class); if no service is indicated, it will be posted as second class.

Our mail service must only be used for mail related to your work or study and not for personal use. If your mail is returned to Imperial and there is no indication of who sent it, we will have to dispose of it.

Please utilise the weight and size guide for all items. If you're sending something internationally, you must ensure all relevant customs requirements and duties are fulfilled.

 

 

Hammersmith

Contact us

Delivery drivers should refer to our Hammersmith Delivery Map.

Imperial College London
Receipt & Despatch, PSDU
Du Cane Road
W12 0NN

Telephone: +44 (0)20 3313 2193 / 2198 or +44 (0)20 7594 1323
Mobile: +44 (0)78402 28559
Email: p.siciak@imperial.ac.uk or hmstores@imperial.ac.uk
Opening times: 8.00 to 16.00, Monday to Friday. For out of hours deliveries, contact the Security Hut at +44 (0)20 3313 2242

How to address your mail

All internal and external deliveries must contain:

  1. The receiver's name
  2. Department/section
  3. Building
  4. Floor
  5. Campus

Receiving mail

If everything was labelled properly, your mail should be delivered by the courier to one of our stores. Our team will distribute it to the drop-off spot nearest your location on their next round; alternatively, you can pick it up from us.

Sending mail

If you're sending external mail, please include your divisional/departmental franking code, as well as what service is required (i.e. first or second class); if no service is indicated, it will be posted as second class.

Our mail service must only be used for mail related to your work or study and not for personal use. If your mail is returned to Imperial and there is no indication of who sent it, we will have to dispose of it.

Please utilise the weight and size guide for all items. If you're sending something internationally, you must ensure all relevant customs requirements and duties are fulfilled.

 

 

White City

There is no permanent post room at White City. If you're sending mail, you can leave your post at:

  • The Security Lodge at the entrance to White City North
  • Molecular Sciences Research Hub (MSRH) reception
  • Michael Uren Biomedical Engineering Research Hub reception
  • School of Public Health (Level 1, Stadium House - Door A)
  • Advanced Hackspace (Level 1 - Door B)

How to address your mail

All internal and external deliveries must contain:

  1. The receiver's name
  2. Department/section
  3. Building
  4. Floor
  5. Campus

Receiving mail

If everything was labelled properly, your mail should be delivered by the courier to one of our stores. Our team will distribute it to the drop-off spot nearest your location on their next round; alternatively, you can pick it up from us.

Sending mail

If you're sending external mail, please include your divisional/departmental franking code, as well as what service is required (i.e. first or second class); if no service is indicated, it will be posted as second class.

Our mail service must only be used for mail related to your work or study and not for personal use. If your mail is returned to Imperial and there is no indication of who sent it, we will have to dispose of it.

Please utilise the weight and size guide for all items. If you're sending something internationally, you must ensure all relevant customs requirements and duties are fulfilled.

Silwood Park

Contact us

Delivery drivers should report to the Silwood Park Security Lodge.

How to address your mail

All internal and external deliveries must contain:

  1. The receiver's name
  2. Department/section
  3. Building
  4. Floor
  5. Campus

Receiving mail

If everything was labelled properly, your mail should be delivered by the courier to one of our stores. Our team will distribute it to the drop-off spot nearest your location on their next round; alternatively, you can pick it up from us.

Sending mail

If you're sending external mail, please include your divisional/departmental franking code, as well as what service is required (i.e. first or second class); if no service is indicated, it will be posted as second class.

Our mail service must only be used for mail related to your work or study and not for personal use. If your mail is returned to Imperial and there is no indication of who sent it, we will have to dispose of it.

Please utilise the weight and size guide for all items. If you're sending something internationally, you must ensure all relevant customs requirements and duties are fulfilled.