The programme has three objectives:

1.

Address pain points and known issues experienced by colleagues.

2.

Create more Professional Services capacity to support growth.

3.

Replace a core system that will soon become unsupported.

The programme will deliver benefits for all staff:

Better user experience

User interface is clearer and more intuitive with accessibility requirements taken into consideration.

Simplified processes

Staff costing tools, simplified project changes, reduced approval chains, in-system forms, delegated access.

Real-time data

Enhanced reporting tools give staff direct access to the data they need, when they need it.