Welcome to Prince's Gardens.
Below you will find all the information you need for a comfortable stay.
Notes on the shower and kettle
A note on the shower
Please ensure that the bathroom door is closed when using the shower. Unfortunately, due to the location of fire detectors throughout the building, steam generated from the showers has resulted in a false alarm in the past. To avoid this happening, please ensure the bathroom door is closed. We appreciate your understanding.
A note on the kettle
Please ensure that you do not use the kettle underneath the fire detector. The steam may activate the alarm, resulting in an evacuation.
Services
Our 24-hour reception means you can contact a member of the Reception Desk team on +44 (0)2075949561 or the Reception Duty number +44 (0)7714051479 from a mobile at anytime throughout your stay.
Alternatively, contact the team on guest.support@imperial.ac.uk for any queries or complaints.
Services
Connect to the Wi-Fi
Complimentary Wi-Fi is available through Sky Cloud. Simply select 'The Cloud' from your available network list and follow the instructions on screen. Cabled internet is available in all bedrooms, guests are required to supply their own ethernet cable.
Check out
Check out is before 10.00 on the day of departure. Guests are politely asked not to delay their departure as this could cause inconvenience for others arriving after them. We also offer an express check out service. Simply drop your room key and card in the express check out box in reception or at the entrance to your building.
Luggage
If you are making the most of your time in London on the day of departure, you are welcome to leave your luggage in our storage area in reception. Please note that items are not stored in a locked room and are left at your own risk.
Services amenities/cleaning/laundry
Amenities
Toiletries and tea and coffee are provided on arrival and replenished during your stay. Please contact reception if you require items over the weekend. Bottled water is provided on arrival and the tap water in the bedroom is drinkable. Items are available from reception including hair dryers, fans, internet cables and additional pillows, linen and towels. Items are subject to availability.
Room cleaning
Rooms are refreshed daily, and linen changed every three days.
Laundry
The laundry room is located on the basement floor of each building. All machines operate using a mobile app which can be downloaded to your iPhone or Android phone. Details can be found in the laundry room. If you don’t have a smartphone, please ask at reception.
Services breakfast/smoking/telephones
Breakfast
Breakfast is available to guests who have pre-booked or those wishing to pay on the day at the cashier. It is served a five-minute-walk from the accommodation in the Senior Common Room (SCR), Level 2, Sherfield Building (West).
Opening hours
Monday to Friday: 07.00-10.00
Saturday and Sunday: 07.30-10.30
No smoking
Prince’s Gardens is strictly smoke-free. This includes all bedrooms and areas in the building, and within 20-metres outside. In the event that a guest is found to be smoking in their bedroom, an additional charge will be applied to cover cleaning and restoration costs.
Ethos Sports Centre
Guests can enjoy access to Ethos Sports Centre with a day pass starting from £15.00. Ethos is located on the opposite side of Prince's Gardens to reception.
Need help getting around?
Download our map to help you get around campus.
On-site facilities
There are variety of on-site facilities for you to enjoy.
On-site facilities block
Food and drink
There are many cafés and food outlets on campus which are available to guests. Please note: the majority of our shops and outlets are fully cashless.
SCR Restaurant : 11.00 - 15.00
Hot and cold lunches.
SCR Roastery : 08.00 - 17.00
Coffee, breakfast, and lunch.
Eastside Restaurant and Bar
Monday to Friday: 11.00-22.00
Saturday and Sunday: Closed
Bar snacks, main meals, and drinks.
Loud Bird : 0700 - 1500
Burgers, wraps, and grilled chicken.
Essentials Convenience Store
Our convenience store has everything you will need during your stay. The shop stocks all your day-to-day goods, including world foods, toiletries, newspapers, beer, and wine, and greeting cards.
Opening hours
Monday to Friday: 08.00-21.00
Saturday and Sunday: 10.00-16.30
T: +44 (0)20 7594 5494
Emergency information
What to do in an emergency.
Emergency information block
Fire alarm
If you hear the fire alarm, please leave the building by the nearest exit, and go to your assembly point (Prince's Gardens). The fire alarm is tested once a week. Specific information is displayed around the building.
Emergency contact
If you require urgent assistance, please call +44 (0)20 7589 1000 from a mobile.
If you require non-urgent medical advice, please call Call NHS Direct on 111.
Nearest hospital
Chelsea and Westminster Hospital, 369 Fulham Road, London, SW10 9NH.
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