Perks at work
Purchase made - contacting Perks at Work
If you have a query or issue about a purchase made through Perks at Work, please contact Perks at Work directly in the first instance. They will respond to you within two to three working days.
If your issue remains unresolved, please email the HR Reward, Engagement and Policy team with the subject title 'Perks at Work - unresolved query'.
We are pleased to be able to offer you a great range of perks that help you save time and money. Perks at Work is an exclusive shopping platform allowing you to save money online, in-store and via your mobile. So whether you are buying food, updating your wardrobe or planning a trip, there are exclusive savings or WOWPoints available on almost all brands.
Many of these perks are available via our exclusive Perks at Work portal, and the remainder are discounts we have agreed locally with a number of external organisations. Whilst we make every effort to ensure that the details posted from our locally-agreed external organisations are correct, you should always check with the supplier before taking up a benefit.
You can also invite up to ten members of your family or friends to enjoy these exclusive savings too. Simply log into Perks at Work, click on My Account and then select Invite A Friend.
What are WOWPoints?
WOWPoints are an online currency that you can earn when doing your shopping via Perks at Work. Every WOWPoint you earn is worth 1p, so 100 WOWPoints = £1. Browse 1,000s of WOWPoints offers from top merchants. Shop as usual. The retailer will tell us you've made a purchase, and Perks at Work will award you with WOWPoints. WOWPoints are just as good as cash, and you can redeem your WOWPoints in a number of ways through Perks at Work.
Community Online Academy (COA) - every Thursday, online
We recognise the challenges of managing work, family and life while maintaining health and wellbeing. Perks at Work have created Community Online Academy (COA) for employees and their families. Log into Perks at Work via single sign-on and navigate to the COA pages to access.
COA offers a full Thursday of free 30-45 minute virtual sessions focused on learning and health & wellness – with a special track just for kids. Example kids’ classes include: Hip Hop Dance, Basketball ball handling, Becoming a YouTuber, Coding, and more.
If you’d like to invite a family member or friend to join a class with you, you can invite them. They just need a Perks at Work account and then can sigh up for classes.
Get the COA app, or access COA via the Perks at Work website.
How Perks at Work can save you money...
In-store and online
You can save up to 15% by purchasing shopping cards for over 75 high street and online stores, including Amazon, Starbucks, Tesco and more. Many of the Shopping Cards can be reloaded via the Imperial Perks' portal at any time, and some can be used online to double your savings with existing online offers. Online-only offers include ongoing discounts for services such as HelloFresh meal-kit delivery.
Simply order your cards via Imperial Perks and they will dispatch them by First Class post within two business days (recorded and insured postage are also available). There are no card processing fees when paying with WOWPoints or by Debit Card. Secure checkout with 256-bit SSL encryption means that your card details are safe.
Use instant e-codes for even faster savings: choose the exact amount you want, then buy in two clicks and find the code in your purchase history straight away. You can use the same code multiple times until you've spent the whole value.
And you can now earn WOWPoints in‑store when you shop with your normal credit or debit card. Simply link your card and shop in‑store!
Redeem your WOWPoints for discounted shopping cards and instant e-codes at top retailers, and pick up WOWPoints on your linked card effortlessly.
Enjoy the cinema
CinemaPerks is the dedicated cinema tickets channel for Perks at Work, giving you access to substantially reduced cinema ticket prices. They are also a great way to easily redeem your WOWPoints. Choose from a wide range of cinemas, including Cineworld, Odeon, Vue, and more!
Or download the Perks at Work Cinema app by searching 'Cinema - Perks at Work' on the Apple App Store or Google Play. If you log in via College single sign-on, just enter your username and click ‘forgot password’, then update your password. Use this new password when logging into the app. Your College single sign-on details remain the same. Buy directly through the app for super-quick purchasing.
Perks at Work has even negotiated strong savings on the Cineworld unlimited pass – simply sign in or register to check out the latest savings.
Buy instant and paper cinema vouchers with your WOWPoints, or use the Cinema - Perks at Work app.
How do I use an E-code?
E-codes are available immediately after purchase, allowing you to save up to 55% on your cinema ticket in the blink of an eye. E-codes can be taken straight to the cinema and used as payment for your film, and are available at Cineworld, Odeon and VUE.
How are discounts calculated?
Discounts are based against standard box office/peak rate prices in the UK, i.e. after 5 p.m. Monday, Wednesday - Friday, all day Saturday & Sunday (unless otherwise stated). For Bank Holidays, weekend prices apply. Discounts may be considerably less when vouchers are used at off peak times: i.e. before 5 p.m. Monday and Wednesday - Friday (unless otherwise stated) or where discounts are applied at weekends or other discounted times determined by the individual cinema chain. Specific local cinema offers could occasionally negate the discount.
Please always check specific cinema prices prior to purchasing your tickets through Perks at Work.
Thanks to Merlin Entertainments, you can now enjoy unique, memorable and rewarding visitor experiences at any of the attractions available on Perks at Work. What’s more, as a member of Imperial College staff, you get access to exclusive pricing too.
In addition to the major theme parks, Perks at Work have also launched London attractions. So whether you are looking for a thrill or a family day out, make sure you purchase through Imperial Perks to save up to 50% on your tickets.
Theme Parks include Alton Towers, Chessington World of Adventures and Thorpe Park. Other attractions such as Blackpool Tower, Coca Cola London Eye, and Sea Life Aquarium are also available.
Taking advantage of this fantastic offer is simple. Just visit Perks at Work and make your purchase through ONECart. You can then print off confirmation your voucher(s)/ticket(s) and take them with you to the attraction on the date of your visit.
Shop for utilities
Moving home or just looking to make sure you’re getting the best deal on your utility bills? Whether you’re comparing broadband, TV, mobile, or energy providers, Imperial Perks has offers you can enjoy exclusively as a member of Imperial College staff.
Take advantage of savings and/or earn WOWPoints with BT, EE, Sky, Virgin Media, Scottish Power and many more. Just log into Perks at Work and click on Utilities in the main navigation bar to find out more.
Hotel comparison's engine
With Perks at Work you can compare hotels from a range of the UK’s top travel retailers, including Hotels.com, Ebookers.com, LateRooms.com, Booking.com and Expedia. You will see the best price and how many WOWPoints you can earn.
Integrated Expedia Flights
To help you save time and money, flights have also been added into ONECart. With ONECart you can book directly on site, making booking easier and keeping all your information in one place.
Earning WOWPoints in store
You can now earn WOWPoints in‑store when you shop with your normal credit or debit card.
- Register a credit or debit card to your Perks at Work account
- Select the retailers for which you would like to activate the offers
- Make a purchase In-Store with the registered card at one of your selected retailers
We will award you with WOWPoints in your Imperial Perks account within 3-7 days after you make the purchase.
The cost of purchases made by College staff or their friends/family via Perks at Work will be incurred personally by the purchaser only, including the purchase of office-related equipment.
For purchases approved by the College and made through College systems, please refer to the College’s Policy on Purchasing, updated to incorporate guidance on purchasing for long-term home working.