Approximate timescales for new hires requiring a new visa statusUKVI visa, ATAS processing and RTW Check updates
UKVI visa, ATAS processing and RTW Check updates
The Staff Compliance Team processes requests and responds to emails based on the request/case urgency level and the date of receipt.
Urgency level will be based upon factors such as:
- Employee’s/candidates' current UK visa expiry date,
- Proposed employment start date or date of contract change request.
- Eligibility for preferred visa routes, where there is a time factor
- Individuals circumstances
General timescales:
- RTW Reviews (advice to Recruitment teams and hiring departments): General service level of 5 working days for initial response and advice, or up to 10 working days for complex cases (e.g., multiple visa route options) or during peak workload periods.
- Undertaking new employee right-to-work checks: A standard right-to-work check (online or manual, in person) for a time-limited visa holder will usually be completed within 3 working days of the contract issue date, before work starts.
- Contract Change requests - Staff Compliance approval: Within 5 working days.
- Visa costs, salary advance loan requests, and Staff Compliance approval: within 3 working days.