Student hub

Student Hub

The Student Hub provides advice and information on many of Imperial's key support services in one easily accessible place.

The Student Hub offers general advice and information on a wide range of aspects of life at Imperial, including your student records, fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.  

About the Student Hub

We offer general advice and information on a wide range of aspects of life at Imperial, including your student records and fees and finance. Our team are on hand to answer your questions in person, by email or online through the ASK Student Hub service.

University services

Term dates

Opening times

South Kensington:

We are open Monday - Friday 10.00-16.00

With the following exceptions for the month of December: 

  • 9 December our physical offices are closed.
  • 10 December we are closed from 14.45.
  • 18-19 December we are open 10.00-12.45 and 14.00-16.00
  • 22 December we are only open by email/phone. 

White City: 

We are open Monday - Friday 10.00-12.30 and 13.30-16.00.

With the following exceptions for the month of December: 

  • 9 December we are open 10.00-12.00.
  • 10 December we are closed from 14.00.
  • 22 December we are only open by email/phone.

The offices are closed Bank Holidays and university closures.

2025-26 term dates

  • Autumn term: 27 September 2025 - 12 December 2025
  • Spring term: 3 January 2026 - 20 March 2026
  • Summer term: 25 April 2026 - 26 June 2026

More term dates

 

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