Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on level 3 Sherfield Building near the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

The ISS Office will be open on the following days:

• Monday 6th March 10:30 – 15:30
• Wednesday 8th March 10:30 – 15:30
• Monday 13th March 10:30 – 15:30
• Wednesday 15th March 10:30 – 15:30
• Friday 17th March 10:30 – 15:30
• Monday 20th March 10:30 – 15:30
• Wednesday 22 March 10:30 – 15:30
• Friday 24th March 10:30 – 15:30
• Monday 27th March 10:30 – 15:30
• Wednesday 29th March 10:30 – 15:30
• Friday 31 March 10:30 – 15:30

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

The International Student Support office Statement of Service