Queen's lawn view of the library in sunshine.

About our service

The International Student Support team is committed to providing the highest standard of support to Imperial's international student population. We provide specialist immigration advice for applicants, students and graduates as well as running a programme of webinars, trips and events to foster integration, friendship and community. 

Contact us

We are located on Level 3 Sherfield Building with the Student Hub front desk. 

Email / Facebook / Instagram

Service hours

Our team will be available to offer advice on email or via MS Teams: Monday - Friday 09:30 - 17:30. To request an appointment on MS Teams please email

In-office hours

December opening hours

The International Student Support team will be in the Student Hub on limited dates during December, as follows:

  • Monday 4th December                              10:30 – 15:30
  • Wednesday 6th December                        10:30 – 15:30
  • Thursday 7th December                            10:30 – 15:30
  • Monday 11th December                             10:30 – 15:30
  • Wednesday 13th December                      10:30 – 15:30
  • Friday 15th December                                10:30 – 15:30
  • Monday 18th September                           10:30 – 15:30
  • Wednesday 20th September                     10:30 – 15:30
  • Friday 22nd September                              10:30 – 15:30
  • Monday 18th December                             10:30 – 15:30
  • Wednesday 20th December                      10:30 – 15:30
  • Friday 22nd December                               10:30 – 13:00

The ISS Team remain available 09:30 – 17:30 every weekday on email (international@imperial.ac.uk) / MS Teams or telephone (020 7594 8040)

We will be closed for Christmas from Friday 22nd December and will re-open on Tuesday 2nd January

Please note the office is closed on Saturday, Sunday, UK public holidays and College closure days.

Please see the International Student Support office's Statement of Service