Health and Wellbeing Advice for Undergraduates
Mental Health Crisis
If you need urgent help please contact your GP. If you are at a risk to yourself or others please call 999, or visit your nearest A&E.
For people currently living in the UK:
Samaritans - 24hr Free Helpline on 116 123, email email@example.com
Nightline – Instant Messaging Email and SMS.
NHS 111 – available throughout the country.
Shout crisis text service –24/7 text service
Imperial College Health Centre – GP practice nearest to South Kensington campus. Tel: 020 7584 6301 Email: firstname.lastname@example.org
For people living outside the UK:
Samaritans - email email@example.com
Nightline – Instant Messaging Email and SMS. See website for further details,
Various: https://www.suicidestop.com/call_a_hotline.html (has a directory of helplines across the world)
Welcome to the Dyson School of Design Engineering webpages on Undergraduate student wellbeing.
We believe that successful students require both excellent academic and pastoral support. On these pages you will find information on where to find wellbeing support in the department and in the wider College and you will also find information on external organisations.
Counselling and mental health advice
Access free and confidential short-term counselling from the Student Counselling and Mental Health Advice Service.
Student Mental Health Advisers offer you support and advice if you are affected by significant or enduring mental health difficulties.
Study Mentors can help you keep on track with academic work. Life skills workshops are also available.
Speak to a fellow student through Nightline, a confidential helpline run by trained students. It offers support through the night during term-time.
Wellbeing Roles in Design Engineering
The role of Wellbeing Adviser is a new post and enhances the support students receive from their personal tutors. Amy will develop resources, run workshops and awareness-raising events. Amy is also available to speak to on a one-to-one basis on a wide range of issues including settling into college life, relationship worries, stress, mental health, loneliness, concerns about substance or alcohol misuse
Your personal tutor is there to support you in your personal, general academic, and professional development. Through regular contact and the establishment of a supportive and professional relationship, the Personal Tutors maintain an overview of their tutees’ academic progress, development and wellbeing.
Senior and Deputy Senior Tutors
Mazdak and Becky are responsible for the welfare and academic progress of every undergraduate student in the department. You can speak to them if you have concerns about your academic progress or if you feel that there are circumstances that are causing you academic pressure.
Faculty Senior Tutor
Faculty Senior Tutors have responsibility for ensuring the delivery of consistent, high quality support for students in their personal, general academic and professional development. Working with and supporting Personal Tutors and Senior Tutors, they ensure that support systems are effective, that training is appropriate and that College policies in student support are implemented. In addition, each Faculty Senior Tutor provides support to their senior tutors and directly to students who have more complex concerns or situations.
Wellbeing and Academic Reps
Wellbeing reps can signpost you to further support from the Wellbeing Adviser. Wellbeing reps raise awareness of any issues affecting student wellbeing including mental or physical health, finance, relationships, equality and diversity, and personal safety.
Wellbeing Departmental Representative
Academic reps can signpost you to further support and use your feedback to inform academic staff on issues that students face, including assessments, learning experience, resources and academic experience.
Academic Departmental Representative
Mental Health First Aiders
Disability Advisory Officer
The School Disability Officer is your first point of contact if you have a physical or learning disability that requires additional support such as special exam arrangements.
The School’s Safety Officer is responsible for the safety of teaching and research in the School. If you have questions or concerns regarding Health and Safety, you can contact the Safety Officer directly.
Who You Can Contact
External contacts (colour block)
Student Support Zone
The student support zone is your ultimate guide to wellbeing at Imperial. You can find information about how to access student support services and advice, common concerns, health and wellbeing and personal development. The website also has contact details if you need to speak to someone urgently for support out of office hours.
In the meantime, if you need someone to talk to immediately please call the Samaritans 24hr Free Helpline on 116 123.
If you feel you are experiencing a mental health crisis Call NHS 24 hour Mental Health Crisis Lines:
Westminster, Kensington and Chelsea, Hillingdon, Brent, Camden and Harrow 0800 0234 650
Ealing, Hammersmith, Fulham and Hounslow 0300 1234 244
Wandsworth 020 3513 4421
Berkshire 0300 365 9999