Computing and Data Manager

Job summary

The Computing and Data Manager will provide technical expertise to support decision making of the Departmental e-infrastructure steering Committee. Reporting to the Departmental e-infrastructure steering Committee, the Computing and Data Manager will advise and manage the strategic, tactical and operations management of IT services, products and e-infrastructure to support Research, Teaching, Administration & Outreach across the department. ...

Job listing information

  • Reference ENG02133
  • Date posted 12 May 2022
  • Closing date 30 May 2022

Job description

Job summary

The Computing and Data Manager will provide technical expertise to support decision making of the Departmental e-infrastructure steering Committee.

Reporting to the Departmental e-infrastructure steering Committee, the Computing and Data Manager will advise and manage the strategic, tactical and operations management of IT services, products and e-infrastructure to support Research, Teaching, Administration & Outreach across the department.  They will promote the effective and efficient design and operation of IT processes and systems within the department and will network with fellow professionals across the College and externally. 

The role manages the Computing Support Team whose role is to lead on providing world class customer service, proactively improving service performance and driving down incidents volumes.  Their primary role is to ensure that all staff and students within the department have useful, safe and efficient access to the hardware, software, skills and IT services required in order to undertake the full range of their research, teaching, learning, administration and outreach. 

Duties and responsibilities

To support an excellent staff and student experience and help ESE’s academic and teaching staff to deliver world-class research and education through duties including: 

  • Developing a framework to manage and monitor the Department’s data and ensure the Department meets all its regulatory obligations with respect to protection of data and cyber security.
  • Acting as a key contact for the department to provide computer and data expertise to a variety of stakeholders within the Department.
  • Providing consultancy, assessment of risk when making decisions and provide expert advice to members of Departmental e-infrastructure steering Committee, with respect to the Department’s e-infrastructure.
  • License management and renewal for teaching and research software, liaising with central departments as necessary.
  • Developing, maintaining and managing software and hardware systems across the department, pro-actively ensuring that an effective, reliable, robust and efficient system is available to users.
  • Provide computing support across the Department, including direct hands-on interaction with computer hardware and software at both server and workstation levels, and with users.
  • Setting up and trouble-shooting Mac, Linux and Windows systems for office and fieldwork.
  • Provide support and advice on best practice in research software development and DevOps (eg GitHub, CI/CD).

Essential requirements

To be eligible for this position you should have: 

  • A degree in a relevant subject or equivalent experience
  • Demonstrable experience of providing computing support to a varied group of users from novice to highly experienced users.
  • Management and support of large complex computing environments.
  • Experience in an IT support role within a large, networked infrastructure.
  • Time management skills and the ability to manage a mixed workload and prioritise a  range of tasks
  • Knowledge of the IT industry and developing trends.

Further information

This is a full time, open-ended position. 

Should you require any further details on the role please contact: Dr Emma Watson -  e.watson@imperial.ac.uk or Dr Gerard Gorman - g.gorman@imperial.ac.uk

The College is a proud signatory to the San-Francisco Declaration on Research Assessment (DORA), which means that in hiring and promotion decisions, we evaluate applicants on the quality of their work, not the journal impact factor where it is published. For more information, see https://www.imperial.ac.uk/research-and-innovation/about-imperial-research/research-evaluation/

The College believes that the use of animals in research is vital to improve human and animal health and welfare. Animals may only be used in research programmes where their use is shown to be necessary for developing new treatments and making medical advances. Imperial is committed to ensuring that, in cases where this research is deemed essential, all animals in the College’s care are treated with full respect, and that all staff involved with this work show due consideration at every level.

http://www.imperial.ac.uk/research-and-innovation/about-imperial-research/research-integrity/animal-research

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. We are an Athena SWAN Silver Award winner, a Disability Confident Leader and a Stonewall Diversity Champion. 

Closing date: 30th May 2022

Interviews will be held week commencing 13th June 2022

To apply, visit www.imperial.ac.uk/jobs and search by the job reference ENG02133.

Documents

About Imperial College London

Imperial College London is the UK’s only university focussed entirely on science, engineering, medicine and business and we are consistently rated in the top 10 universities in the world.

You will find our main London campus in South Kensington, with our hospital campuses located nearby in West and North London. We also have Silwood Park in Berkshire and state-of-the-art facilities in development at our major new campus in White City.

We work in a multidisciplinary and diverse community for education, research, translation and commercialisation, harnessing science and innovation to tackle the big global challenges our complex world faces.

It’s our mission to achieve enduring excellence in all that we do for the benefit of society – and we are looking for the most talented people to help us get there.

Additional information

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Imperial College is committed to equality of opportunity and to eliminating discrimination. All employees are expected to follow the Imperial Values & Behaviours framework. Our values are: 

  • Respect              
  • Collaboration
  • Excellence          
  • Integrity
  • Innovation

In addition to the above, employees are required to observe and comply with all College policies and regulations.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex, or sexual orientation. We are an Athena SWAN Silver Award winner, a Disability Confident Leader and a Stonewall Diversity Champion.

For technical issues when applying online please email support.jobs@imperial.ac.uk.