Head of Disability Advisory Service

Job summary

We are seeking to appoint a Head of Disability Advisory Service to lead Imperial’s world-class service for disabled students. The Head of Disability Advisory Service will be at the heart of the service, demonstrating excellent leadership, organisation, and a strategic vision across the range of operations. You will have outstanding relationship management skills and a strong commitment to ensuring the service delivers high quality advice and...

Job listing information

  • Reference PRO00433
  • Date posted 29 July 2020
  • Closing date 30 August 2020

Job description

Job summary

We are seeking to appoint a Head of Disability Advisory Service to lead Imperial’s world-class service for disabled students. The Head of Disability Advisory Service will be at the heart of the service, demonstrating excellent leadership, organisation, and a strategic vision across the range of operations.

You will have outstanding relationship management skills and a strong commitment to ensuring the service delivers high quality advice and support to students and staff. You will ensure that services are delivered and developed in alignment with the mission and strategic vision of the College.

You will also be responsible for reviewing existing provision with a view to developing an expanded service for students who may require intensive or specialist support as a result of their specific but non-disability-related circumstances. For example, such students would include, but are not limited to, care leavers, carers, parents, estranged students and those taking interruptions of study.

You will provide the College with expert advice on all aspects of disability and inclusion and progress the College’s objectives in respect of inclusivity, student disability and targeted student support.

Duties and responsibilities


  • To provide vision, leadership and direction for the Service in order to meet Imperial College’s strategic aims for inclusivity, disability and targeted student support.

  • To ensure service development is evidence based and informed by data analysis and research, which will play a leading role in the development of a service level strategic plan.

  • To build relationships, liaise and engage with external contacts, such as the NHS and the charity sector to maximise support opportunities for students and training / support for staff.

  • To keep up to date with changes in the Higher Education, social, economic, political and global environment which may affect service users’ support needs.

  • To manage Service staff, ensuring that all are undertaking continuous professional development and are committed to service excellence.

  • To be responsible for the Reasonable Adjustment Fund, ensuring that expenditure is consistent with the College’s legal and moral obligations to its disabled students; liaising closely with the Finance Department to ensure that funds are appropriately monitored.

  • To advise on or directly manage escalated complex case work as required, including acting as key liaison for multiple internal and external agencies.

Essential requirements

You must meet the following criteria:

  • You will have leadership/management experience within a Higher Education institution with a focus on disability and/or student support.
  • You will have practical working knowledge of the Equality Act 2010 in relation to all protected characteristics and a sound grasp of the legal aspects of supporting disabled students.
  • You will have experience of influencing or leading in strategy development and implementation
  • You will have experience of leading, managing and motivating a team as well as managing budgets and resources
  • You will have experience of providing expert one-to-one advice to disabled students or students with complex needs, including multi-agency liaison.
  • You will have a proven track record of developing and/or implementing inclusive policy and practice in an organisational context.

Further information

For more information about the Disability Advisory Service please visit: https://www.imperial.ac.uk/disability-advisory-service/

We are running a name-blind application process for the Head of Disability Advisory Service post as part of the College’s commitment to equality of opportunity and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage.

If you are attaching a CV please do not include your name, address or email address on your CV. Please also refrain from including your name in your supporting statement. For this purpose we recommend that you name your supporting statement document ‘Application for Head of Disability Advisory Service’

All candidates are required to complete an online application.

For technical issues when applying online please email recruitment@imperial.ac.uk

Should you require any further details on the role please contact: Debra Ogden at student-services@imperial.ac.uk

Any appointment will be subject to an enhanced Disclosure and Barring Service (DBS) Check.

The College offers a competitive salary and a package of attractive terms and conditions of service, along with many optional benefits.

Documents

About Imperial College London

Imperial College London is the UK’s only university focussed entirely on science, engineering, medicine and business and we are consistently rated in the top 10 universities in the world.

You will find our main London campus in South Kensington, with our hospital campuses located nearby in West and North London. We also have Silwood Park in Berkshire and state-of-the-art facilities in development at our major new campus in White City.

We work in a multidisciplinary and diverse community for education, research, translation and commercialisation, harnessing science and innovation to tackle the big global challenges our complex world faces.

It’s our mission to achieve enduring excellence in all that we do for the benefit of society – and we are looking for the most talented people to help us get there.

Additional information

Please note that job descriptions cannot be exhaustive and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

All Imperial employees are expected to follow the 7 principles of Imperial Expectations: 

  • Champion a positive approach to change and opportunity
  • Communicate regularly and effectively within, and across, teams
  • Consider the thoughts and expectations of others
  • Deliver positive outcomes
  • Encourage inclusive participation and eliminate discrimination
  • Develop and grow skills and expertise
  • Work in a planned and managed way 

In addition to the above, employees are required to observe and comply with all College policies and regulations.

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.